Commercial Fleet Underwriting Support

5 days ago


Newcastle upon Tyne, United Kingdom AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) Full time

Overview:
**Commercial Fleet Underwriting Support (12 Month Secondment). Monday - Friday 8am - 6 pm (flexible). **UK HYBRID WORKING.**

**Responsibilities**:

- Preparing of statements to be sent to Brokers for settlement with the reconciliation of statements.
- Reconciliation and allocation of monies received to the correct underlying polices and finance ledgers.
- Completion of payment plans via direct debit to be set up for any Commercial Insureds paying direct by instalments.
- Chasing of overdue unpaid premiums to improve Age Debt by individual Broker. With Broker accounts ranging from £200k to £24M (average Broker account of £1.8M), and individual Policy premiums ranging from £2k to £2M (average Policy premium of £50k), keeping on top of this work is a key task.
- Ensuring good customer service skills are demonstrated whilst remaining compliant in line with the company’s quality model, on all tasks and calls completed. At all times complying with internal and external data entry quality and timelines to meet regulations.
- Maintaining accurate information on each account, current commercial campaigns, FCA and DPA requirements, by following the company policies and procedures.
- Understand and take pride in your contribution towards the success of the business by striving to achieve the best in all areas of your performance, resulting in the achievement of departmental and individual objectives in all areas.

Knowledge, Experience and Qualifications:

- Insurance experience providing technical and administrative support.
- High level of both verbal and numerical reasoning
- Pro-active, use initiative and problem solving.
- Trustworthy and approachable, ensuring confidentiality at all times
- Attention to detail and methodical approach to all tasks given within agreed SLA's
- Work well within a team and are also able to work on your own initiative.
- Actively seeks to develop own skills and knowledge, striving to reach maximum potential as an individual and within a team.
- Ability and drive to work towards achieving monthly SLA’s and daily/weekly deadlines.
- A demonstrable skill / knowledge in the following areas: MS Word, Excel & PowerPoint

**Our Community**

It is our community’s unwritten rule to be as flexible as we can be. We understand life happens and on occasion we all need a bit of give and take in our day; we don’t want you missing your child’s school play, the new fridge being delivered and we know the boiler engineer comes at some point between 8 and 6 We believe our colleagues should have choice, flexibility and balance in their home and work life.

We care about our colleagues and their well-being, and we have been nationally recognised for this. Apart from the competitive salary, we also have fantastic benefits. Focusing on colleague’s health, wealth and lifestyle. We like to think our benefits package is one of the best around
- Healthcare cash plan offers money back on everyday health-related expenses
- Bonus scheme
- Employee Assistance programme
- Buy/Sell up to 5 days holiday
- Free driving lessons
- Flu Jab Voucher is offered during the flu season to protect against the unpredictable flu virus
- Virtual GP online service with appointments available 365 days of the year
- Pension Advisory Service non-advised surgeries to support in the planning of retirement
- Enhanced Family friendly policy
- Safe driving scheme offers access to online learning and driving lessons for colleagues and spouses and dependents
- Season ticket loan
- Cycle scheme - choose a bike, hire it for an agreed time then snap it up for a fraction of the cost



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