Student Support Officer

3 days ago

London, United Kingdom London School of Science and Technology (LSST) Full time

The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.

The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background, your age or personal circumstances everyone is entitled to access a good education. We have one of the highest National Student Survey scores of 96.7%, placing us in the top 15 in the UK.

We are currently seeking to appoint a Student Support Officer on a Full-time, permanent basis.

**Job Purpose**

To provide both pastoral and curriculum support to students, including those who have declared a disability or who are in danger of dropping out or underachieving. Work with the Student Union Reps to deliver extracurricular activities and provide support with Student Union activities.

**Key responsibilities**:

- Offer confidential, impartial and non judgmental advice and guidance to students
- Provide students with operational information and deal with student enquiries to include the issuing of documentation and telephone enquiries
- Work with under achieving students to help them understand and prepare assignments
- Provide curriculum support to students who have declared a disability
- Support the Selection and Admissions process to ensure students who declare a disability are given sound, impartial advice
- Assist the Academic Support Centre in identifying students who need support to submit outstanding assignments
- Distribute Assignment Feedback and ensure students understand and use the feedback to improve future assignments.
- Work with students on an individual basis to solve issues before they become formal complaints
- Support students through the formal disciplinary process
- Support students making formal complaints
- Plan and deliver at least one extracurricular activity per semester
- Oversee the organisation of College external events i.e. Award Ceremony etc
- Organise Student representation on designated College committees
- Act as focus of College contact with Student Union to include organising, overseeing and recording elections for Student Union Officers.
- Prepare information to inform the Exam Board and other Management committees
- Oversee the Student Common Room activities

**Person Specification**:

- Educated to degree level (or equivalent)
- Customer service experience
- Working within higher education (desirable but not essential)
- Proven ability to communicate effectively, both orally and in writing
- Awareness of and sensitivity to cultural diversity
- Respect for confidentiality, including the integrity and sensitivity of records.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

  • Specialist Student Mentor

    1 day ago

    West London, United Kingdom Randstad Student Support Full time

    Are you a qualified Specialist Mentor who is passionate about improving a student's academic journey? Randstad Student Support are recruiting for Specialist Mentors to work with students who have disabilities or mental health conditions studying at Universities and/or Colleges in West London. The ro...

  • Specialist Student Mentor

    1 day ago

    West London, United Kingdom Randstad Student Support Full time

    Are you a qualified Specialist Mentor who is passionate about improving a student's academic journey? Randstad Student Support are recruiting for Specialist Mentors to work with students who have disabilities or mental health conditions studying at Universities and/or Colleges in West London. The ro...

  • Student Outreach

    3 days ago

    London, United Kingdom University & Student Full time

    We are Pickauni, a student recruitment marketplace that partners with universities to support applicants in their journey to higher education. We are seeking an enthusiastic student advisor, who wants to make a real difference to the local community in Manchester. **The perks** - Generous commission structure and awesome incentives - Great opportunities for...

  • Student Support Officer

    2 weeks ago

    London, United Kingdom Burlington School of English Full time

    **Student Support Officer** Burlington School has an exciting new position at our International School of English in Balham, London. We’re looking for a highly motivated new team member to join us to help and support our students. **Duties**: You will work from our front of house area of the school at our student services desk which acts as the first...

  • Student Support Officer

    1 week ago

    London, United Kingdom Ravensbourne Full time

    **Student Services**: **Location**: - Penrose Way**Salary**: - £17,470 per annum**Post Type**: - Part Time**Hours per Week**: - 21**Contract Type**: - Fixed Term - Ends 31/12/2024**Closing Date**: - 23.59 hours BST on Thursday 16 May 2024**Reference**: - P2023077-R-RRavensbourne is looking to recruit a part-time Student Support Officer who will help...

  • Student Support Officer

    7 days ago

    London, United Kingdom Cambridge Education Group Full time

    **Student Support Officer**: - London (UK) 13/06/2024 - Student Support Officer The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** £26,598 - £30,000 per annum, depending on skills and experience **Contractual...

  • Programme Officer x2

    4 weeks ago

    London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full time

    The Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...

  • Programme Officer x2

    2 months ago

    London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full time

    The Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...

  • Student Support Officer

    3 days ago

    London, United Kingdom Waltham international College Full time

    ''**Student Support Officer Job Description** Waltham International College is a provider of Higher and Further Education for adults that aims to integrate the talents of its students with their visions and aspirations to support them in their success. A position has become available for a Student Support and Wellbeing Officer at the Birmingham Campus for...

  • Student Support Officer

    3 weeks ago

    London, United Kingdom London School of Science and Technology (LSST) Full time

    The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...

  • Student Support Officer

    2 weeks ago

    London, United Kingdom London School of Science and Technology (LSST) Full time

    The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...

  • Student Support Officer

    2 weeks ago

    London, United Kingdom London School of Science and Technology (LSST) Full time

    The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...

  • Student Support Officer

    2 weeks ago

    London, United Kingdom Victoria College of Arts and Design Full time

    Position: Student Support Officer Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Company: Victoria College of Arts and DesignLocation: ON-SITE, London, UKSalary: £26,000 to £29,000 (Depending on experience and qualification) Employment Type: Full-Time (9am – 5pm, or 1:30pm – 9:30pm)About UsVictoria...

  • Student Support Officer

    2 months ago

    London, Greater London, United Kingdom Ravensbourne University Full time

    Hours per Week: 21Contract Type: Fixed Term - Ends 31/12/2024Ravensbourne is looking to recruit a part-time Student Support Officer who will help manage student enquiries during weekday evenings. You will work alongside a fellow Student Support Officer from 4pm until 9.30pm on the Information Helpdesk within the Ravensbourne campus. You will be working...

  • Student Support Officer

    4 weeks ago

    London, Greater London, United Kingdom Ravensbourne University Full time

    Hours per Week: 21Contract Type: Fixed Term - Ends 31/12/2024Ravensbourne is looking to recruit a part-time Student Support Officer who will help manage student enquiries during weekday evenings. You will work alongside a fellow Student Support Officer from 4pm until 9.30pm on the Information Helpdesk within the Ravensbourne campus. You will be working...

  • Student Support Officer

    2 weeks ago

    London, United Kingdom Victoria College of Arts and Design Full time

    Position: Student Support Officer Company: Victoria College of Arts and DesignLocation: ON-SITE, London, UKSalary: £26,000 to £29,000 (Depending on experience and qualification) Employment Type: Full-Time (9am – 5pm, or 1:30pm – 9:30pm)About UsVictoria College of Arts and Design provides the highest quality education in the arts and design fields. Our...

  • Student Support Officer

    3 days ago

    London, United Kingdom Victoria College of Arts and Design Full time

    Position: Student Support Officer A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Company: Victoria College of Arts and DesignLocation: ON-SITE, London, UKSalary: £26,000 to £29,000 (Depending on experience and qualification) Employment Type: Full-Time, Weekdays...

  • Student Support Officer

    3 days ago

    London, United Kingdom Victoria College of Arts and Design Full time

    Position: Student Support Officer Company: Victoria College of Arts and DesignLocation: ON-SITE, London, UKSalary: £26,000 to £29,000 (Depending on experience and qualification) Employment Type: Full-Time, Weekdays and Weekends Hours: 9:00am – 5:00pm, or 1:30pm – 9:30pmAbout UsVictoria College of Arts and Design provides the highest quality education...

  • Student Support Officer

    2 weeks ago

    London, Greater London, United Kingdom Ravensbourne Full time

    Student Services:Location: Penrose WaySalary:- £17,470 per annumPost Type: Part TimeHours per Week: 21Contract Type: Fixed Term Ends 31/12/2024Closing Date:hours BST on Thursday 16 May 2024Reference:P R-RRavensbourne is looking to recruit a part-time Student Support Officer who will help manage student enquiries during weekday evenings.You will work...

  • Student Support Officer

    2 weeks ago

    London, Greater London, United Kingdom London School of Science and Technology (LSST) Full time

    The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...