Sales Order Processor

4 months ago


Ely, United Kingdom Automated Systems Group Limited Full time

**Location**:Ely, Cambridge
**Type**:Permanent
**Hours**:Monday - Friday, 8:30am - 5:00pm with 1 hour for lunch unpaid
**Salary**: up to £22,000
**Start**:ASAP

ASL (Automated Systems Group Ltd) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 9000 customers nationally, we supply the latest technology from many of the world's leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.

The role of Sales Administrator is a key role within the Sales Order Process team processing sales orders, agreements, invoicing, liaising with finance Companies, in addition to supporting the internal sales team

**KEY RESPONSIBILITIES**
- Process and invoice all sales documentation, primarily, finance and service agreements.
- Provide administrative support to the sales team and assist with answering telephone and day to day office administration
- Respond to customer telephone calls and requests for information
- Maintain customer machine database, with accurate inputting of agreement and service details
- Resolve any customer or agreement queries, in addition to providing sales and customer information
- Process sales orders and support members of the sales team
- Liaise with finance companies regarding credit proposals, settlements and payment of invoiced deals.
- Timely processing of finance and service agreements to obtain prompt payment.
- Ensure service details are entered onto the database in full, accurately and promptly to minimise errors, credits and customer queries
- Provide excellent sales support and customer service
- Process sales orders and support members of the sales team

**KEY MEASUREMENTS**
- Sales orders processed within 24 hours
- Customer communication acknowledged within 24 hours

**SPECIAL REQUIREMENTS**
- Numerate with a knowledge of finance company processes preferred
- Ability to prioritise workload and meet deadlines
- Experience of Microsoft Office
- Attention to detail
- Strong communication skills

**IN RETURN WE OFFER**:

- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays
- Excellent training & development opportunities within a growing organisation
- Employee Assistance Programme
- Volunteering leave policy
- 10% Tradepoint (B&Q) discount
- Free parking

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Ely, CB7 4EX: reliably commute or plan to relocate before starting work (required)

**Experience**:

- administration: 1 year (preferred)

Work Location: In person



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