Healthcare PR Consultant

3 weeks ago

London, United Kingdom PR Mums Full time

We are working with a fantastic comms agency with offices in London, Manchester and Leeds, who are looking for an experienced Senior Account director/Associate Director to work on their Healthcare PR division.

**Responsibilities include**:

- Nurture and develop positive relationships with clients as the senior account lead.
- Demonstrate exceptional client management with detailed, clear communication, counsel and strategic recommendations
- Successfully manage and lead a portfolio of high value, integrated client accounts, including:

- Ensuring strong delivery and exceeding KPIs
- Owning ongoing strategy and campaign development
- Ideation to keep client activity fresh and engaging.
- Budget ownership and costing for agency delivery, invoicing,etc.
- Ownership of contract renewals to achieve a high client retention rate.
- Take the lead on evaluation and demonstrating impact from activity delivered, reporting on meaningful metrics for the client, seeking opportunities for commercial upsells to encourage longevity of client relationships.
- Find ways to ‘surprise and delight’ clients to provide added value outside of the day-to-day activity and maintain long-term client partnerships.
- Work to agreed fee income targets for your client portfolio.

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