Front of House/dental Administrator

3 weeks ago


Liverpool, United Kingdom Dental Excellence UK Full time

**Front of House/Dental Administrator**

**Job Title**: Front of House/Dental Administrator

**Location**: The Matchworks, Liverpool, L19 2RF

**Terms**: Permanent

**Hours of Work**: 40 hours per week (**these hours are variable and in accordance with the requirements of the general operations of the business**)

**Salary/Rate**: £9.50 per hour - £11.50 per hour (dependent upon experience)

**Key Responsibilities**
- Greeting and welcoming patients to the practice including our VIP patients.
- Assisting patients to complete all necessary forms and documentation.
- Maintain a professional front of house/reception area.
- Answer and manage incoming calls.
- Scheduling and cancelling patient appointments including confirming upcoming appointments.
- Verifying methods of payment and collecting payments as needed.
- Informing patients of financial treatment plan options.
- Check daily appointment schedule and enter all relevant patient information into data system.
- Verify and update patient information.
- Arrange patient charts and forms for next day appointments.
- Maintain a professional front of house/reception area.
- Cashing up at the end of the day

**Key Competencies and Skills**
- Adaptability.
- An understanding of dental office procedures.
- Exceptional organisational skills.
- Excellent customer service and communication skills.
- Planning, Organising and Attention to detail.
- Team work.
- Initiative.
- Approachable.
- Confidentiality.

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£11.50 per hour

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Dental Administration: 1 year (preferred)

Work Location: One location

Expected start date: 06/03/2023


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