Digital Marketing Team Manager

2 months ago


Stamford, United Kingdom Ad Warrior Full time

**Digital Marketing Team Manager**

**Location**:Hybrid Working (Office in Stamford, PE9 3NZ)

**Salary**: £50,000 - £60,000 per annum

Our client is the leading independent global body representing the Procurement and Supply profession. They has a global community of over 114,000 in 150 countries, including senior business people, high ranking civil servants and leading academics. Procurementand Supply has a major impact on organisational profitability and efficiency, and the company offers a 'one stop shop’ for Procurement and Supply excellence in People, Processes and Performance. The company has local operations in the UK/Europe, Australasia,Africa, Middle East/North Africa and Singapore.

**The Role**

Reporting to the Head of Marketing & Brand, the Digital Marketing Team Manager is responsible for the leadership and delivery of CIPS’ digital user experience, working alongside and in support of colleagues in the Marketing, Brand, Content and External Affairsteams and in conjunction with CIPS regional offices and other departments.

**Key Responsibilities**
- Manage a Digital Experience Team of 6 with 4 direct reports to deliver on strategic objectives, ensuring high levels of engagement, motivation and professional development, championing the vision of digital transformation.
- Lead on the continuous improvement and optimisation of the digital customer journeys and customer experience for all customer segments including members, students, study centres and corporates through close collaboration with internal teams/stakeholders.
- Lead the continuous improvement of e-commerce solutions to support the monetisation of content and product sales, including bookshop, e-learning, membership and exams.
- Lead the development and delivery of the CIPS global social media strategy, ensuring the group-wide implementation of social media reflects that strategy, is on brand and of the required standard.
- Using strong analytical skills, to deliver data and insight from all the digital channels, measuring and reporting on performance against goals (ROI and KPIs) in order to identify trends and opportunities, and optimise activity.
- Support the Brand Team in building and maintaining brand presence across all digital channels, ensuring alignment and consistency.
- Manage the digital platform suppliers, ensuring effective performance management and delivery to SLAs and KPIs. Advise on appropriate tools to further the strategic goals.
- Develop and implement annual business/activity plans and budgets, supporting the Head of Marketing & Brand in the development of the overall marketing plan and budget.
- Manage and report on budgets on a monthly basis to ensure effective budgeting and cost control.
- Successfully manage and deliver digital projects in conjunction with internal and external teams, on time, on budget, and to specification.
- Act as an Ambassador for the Marketing & Communications team both internally and externally.

**Qualification & Experience**
- Professional digital marketing qualification
- Demonstrable experience of developing website content and working with content management systems
- Strong analytical and research skills with solid knowledge of website analytics tools
- Strong written communication skills
- Demonstrable experience of marketing in the service sector
- Demonstrable experience of managing and developing teams
- Demonstrable experience of marketing planning
- Demonstrable experience of project/programme management
- Demonstrable experience of relationship management: managing suppliers and third-party contributors as well as internal stakeholders
- First degree level of equivalent (Desirable)

**Company Benefits**
- Life Assurance
- Pension
- 25 working days holiday plus statutory holidays per year
- Bonus Scheme

**To Apply



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