Banqueting Associate

2 months ago

London, United Kingdom Marriott International, Inc Full time

**Job Number** 23080828

**Job Category** Food and Beverage & Culinary

**Location** St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**_Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel_**

**Position Summary**

As a Banqueting Associate at St Pancras, you are responsible for delivering a five-star food & beverage experience. Our guests visit us with expectations of attentive yet relaxed service where your personality and professionalism are delivered in equal measures. You can either make or break a guest experience depending on the service you provide. We’re in the business of going above and beyond to create memorable moments for our guests and your role is key in executing this with every guest interaction.

**You’ll need to know your stuff**:

- Product (banqueting room setups and service) is essential
- Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience
- You must be proactive in learning new menu items, beverage items and changes in service standards
- L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already

**You’ll be expected to deliver on the following**:

- Maintain an exceptionally high standard of five-star luxury lifestyle service within The Booking Office, The Hansom, MI+ME, In-Room Dining/Mini Bars and banqueting operations (including banquet room setups and banquet service)
- Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times
- This is a multi-functional role, which is based across all venues and types of service delivery at the hotel. An Event Operations Associate will multitask between floor service, bartending, barista, hosting, banqueting service and rooms setup on any given day and in any outlet as directed by supervisors or managers
- You are expected to carry out any other duties that may be required by the hotel management team as the need arises. Please note that this may include assisting departments other than F&B if required on either an ad-hoc or a continuous basis.
- Shift patterns for this role are not set and will require you to be available for morning, afternoon or overnight shifts as per the rota, on either an ad-hoc or continuous basis. Requests for continuous specific shift patters unfortunately cannot be agreed to. Individual requests for specific or ‘one-off’ days off will be reviewed on a case-by-case basis as they arise and may be granted for a specific week however will unfortunately not be granted on a continuous basis

**Perks you deserve**:

- Free St Pancras Experience including plus one.
- Free Access to the Gym and spa.
- Free meals at work
- Free uniform & dry-cleaning service.
- Free enrolment of Perks at Work
- Access to unlimited deals of retailers and more.
- Discount of 50% in any of the St Pancras outlets.
- Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
- Travel Loan.
- 20 days holiday increasing with service.
- Annual Performance Review pay.
- Cycle to work scheme.
- Recommend a Friend scheme £400.
- Pension & Life Assurance.
- Employee Assistant Program.
- Comprehensive Training and Development program.
- Awards and recognition celebrations and many more.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

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