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Area Business Support Assistant

5 months ago

NewcastleunderLyme, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- “In our Gift” providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes

As an Area Business Support Assistant to the Social Care teams your main duty will be to provide customer care and you will also provide clerical support to established teams of Social Care Practitioners. A strong sense of teamwork and commitment to maintaining high standards is essential to this position.

S

Adult Social Care Community Business Support teams require an Area Business Support Assistant - Band 2 to support our Planned Care teams in Newcastle. Your main role will be to provide a customer service role to Adult Social Care across the Newcastle and Moorlands areas.

26.5 hours part time
- Newcastle, Lancaster Building, High Street, Newcastle under Lyme, ST5 1PG. Hours to be worked ideally would be Tuesday am, all day Wednesday, Thursday and Friday.

The role is a blended role working from home and in the office.

Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

The post holder will be required to provide comprehensive and confidential administrative and clerical activities to meet the needs of various services; they will effectively communicate related information and advice to enable the teams to achieve operational excellence. The post holder will be required to undertake general office duties and support the teams where required. The post holder will be responsible for inputting data, data cleansing, maintaining records and providing support to the social workers.

The post holder will be expected to behave in a way that is clearly aligned to the Partnership Trust values of:
.We put quality first
.We focus on people
.We take responsibility

On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA ‘stage’ (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development