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Service Desk Agent

3 months ago

Stafford, United Kingdom Staffordshire Police Full time

We are excited to share the following vacancy that we have available in Enabling Services.

**SERVICE DESK AGENT**

**FULL TIME, PERMANENT**

**£25,713 - £29,874**

If you’ve got an IT background that involves strong interpersonal skills and a keen attention to delivering excellent customer service, we’re looking for a Service Desk Agent to join our newly formed in-house IT team within Staffordshire Police.

We are about to embark upon a significant period of transformational change across our IT estate, so a need motivated and enthusiastic Service Desk Agent who is keen to join a team focused on the future and be part of our journey in delivering critical IT systems to front line policing.

Further details and key tasks, responsibilities can be found within the role profile.

**Please ensure that your CV caters to the key requirements outlined in the role profile**

**The closing date for receipt of CV's is Wednesday 7th November 2024 at 12 midday**

**Benefits of working for Staffordshire Police**:

- Flexi time - flexible working
- Pension Scheme - Employers Pension contribution 21.5%
- Annual Leave Entitlement - starting at 26 days plus bank holidays
- Sick pay scheme
- Fostering friendly policy
- Family friendly policies - maternity, paternity, parental leave, adoption
- Occupational Health
- On site Gyms
- Staff associations
- Reward and Recognition
- Blue light Card - not solely for Staffs police
- Lottery
- Staff restaurant at HQ
- Free parking

“Staffordshire have a strong commitment to equality and diversity in our people, within the organisation and in the services we provide to our communities.

We want to reflect the communities we serve and one way we can try to achieve this is through a 'positive action' approach.

Positive action is activity which helps employers identify and remove barriers and issues to the recruitment, retention and progression of people who identify with underrepresented groups of the Equalities Act 2010 (i.e. LGBT+, ethnicity, disability), whilst still employing people on merit.

**Salary**: £25,713.00-£29,874.00 per year

**Benefits**:

- Additional leave
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 07/02/2024