IT Support Technician
3 weeks ago
**IT Systems Support Technician - Cambridge - upto £31,000 - Education Sector - 6FTC**
Client - Education Sector
REED Technology are currently support a fantastic establishment within the education sector, also one of the oldest in the world.
The organisation is requiring extra support on their in-house IT Support. You will be working very closely with an established technician, focusing on windows desktops and pcs, user administration and remote IT support etc
**Key Technical Experience Required;**
Working knowledge of Hardware and software support
Troubleshooting skills
Active directory (desirable - NOT ESSENTIAL)
**Key Duties**:
Act as point of call for IT System Queries
Escalate incidents to relevant team members
Create Documentation for incidents etc
Process services requests
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