IT Support Technician

3 weeks ago


Cambridge, United Kingdom Reed Full time

**IT Systems Support Technician - Cambridge - upto £31,000 - Education Sector - 6FTC**

Client - Education Sector

REED Technology are currently support a fantastic establishment within the education sector, also one of the oldest in the world.

The organisation is requiring extra support on their in-house IT Support. You will be working very closely with an established technician, focusing on windows desktops and pcs, user administration and remote IT support etc

**Key Technical Experience Required;**

Working knowledge of Hardware and software support

Troubleshooting skills

Active directory (desirable - NOT ESSENTIAL)

**Key Duties**:
Act as point of call for IT System Queries

Escalate incidents to relevant team members

Create Documentation for incidents etc

Process services requests


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