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Housekeeper

4 months ago

Sutton Coldfield, United Kingdom The Belfry Hotel and Resort Full time

We have a fantastic opportunity for a Housekeeper to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf. We have an exciting year ahead at The Belfry, with extensive development and refurbishment, hosting The British Masters in August 2024, and continuing with the launch of new training and development opportunities and incentives.

Housekeeping

Housekeeping at The Belfry Hotel & Resort make it their number one priority to deliver an outstanding, lasting impression to all guests visiting the Resort. Housekeeping consistently achieve our high standards in the rooms and public areas and have excellent attention to detail and pride in what they achieve.

**Salary**

The on target earning potential for this role is £10.96 hourly rate, compromising of a base hourly rate of £10.50 plus a qualified estimate of £0.46 gratuities per hour

**About the role**

As a Supreme Housekeeper you will be required to service guest bedrooms to a high standard

You will also be responsible for:

- To ensure the highest level of cleaning standards are achieved
- To carry out any additional deep clean or daily cleaning
- To liaise closely with the Housekeeping Manager & Supervisor on a daily basis
- To have pride and commitment in your area of work

**About you**

In addition to this you will:

- Have a flexible approach to work and shift patterns,
- be standards driven and be able to deliver, and
- have an exemplary attention to detail.
- Be able to deal with guest enquiries in a friendly manner as you will be the face of the housekeeping team around the resort.

**Belfry Benefits**

**Wellness**
- Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
- Team social events throughout the year
- Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
- The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
- Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want
- Healthcare schemes: life assurance, 24-hour GP, health cash-plans
- Employee Assistance Programme
- The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

**Showing some appreciation**
- Long service awards
- Additional paid holiday for long service
- Reward Vouchers
- Free meals on shift in our canteen
- Annual Belfry awards
- Team appreciation events
- Fantastic resort discounts across restaurants, bars, retail, and golf
- Bed & Breakfast from £35 per room
- Free staff parking
- Subsidised taxi service for those who don’t drive
- Live-in accommodation for up to 3 months
- Relocation bonuses

**Learning & Development**
- Excellent training and career opportunities
- Internal career pathways programmes
- Access to The Belfry Campus Learning
- Commitment to developing our team through apprenticeship programmes

**Making a difference**
- Belfry ESG committee, dedicated to delivering an environmentally sustainable business
- Supporting industry, local and national charities
- Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes