Assistant Medical Secretary

3 weeks ago


Grimsby, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

The post holder will assist the Medical Secretary in delivering an effective and efficient support service to specialty administration teams, to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP’s) to ensure that functions of the role are carried out correctly within given timescales.

There are various hours available both full and part-time posts and job share will also be considered.

Outpatient Pathway
1. Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP
2. Schedule new and follow up appointments with patients with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, and supervising other staff to ensure this is done. Offering choice wherever is possible
3. Assist in ensuring any diagnostic and investigations that are required as part of the patient pathway have been requested, including those carried out at other Trusts, and are available before clinic day
4. Co-ordinate appointments and procedures at other hospitals and organisations, where required. 2 Assistant Medical Secretary J
5. Ensure clinic outcomes are recorded accurately on PAS, including those for offsite clinics
6. Reschedule outpatient clinics as requested, in line with waiting time targets 7. Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations, delegating work to other members of the team
7. Recognise when patients are on cancer pathways and, liaise with Cancer Trackers to ensure patients are handed over appropriately. Pathway Trackin
8. To use the 18weeks referral to treatment (RTT) to assist in the management of all outpatient and elective patient journeys
9. Undertake validation of reception data

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.



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