Clinical Team Secretary
1 month ago
Job summary
Anopportunity has arisen for a Clinical Team Secretary to support the team at our Eating Disorder Service, based at Rharian Fields andworking as part of the wider Acute Administration Team to provide cross coverfor leave. Training will be given to thesuccessful candidate.
Main duties of the job
provide a full, effective and efficientadministrative support service to all staff within the Inpatient Unitco-ordinating adhoc daily administration tasks to ensure the effective andefficient running of the service.
support the day to day diary management of Clinical andMedical Team Members as required.
ensure accurate recording on service user electronicnotes of all investigations, results and pertinent to service users admissionon the unit.
type, format, save and distribute as per process allinpatient documentation pertinent to the work of the inpatient area. This will include correspondence, admissionsand discharge paperwork and electronic management of service user notes. All work will need to meet settimescales and information will need to be uploaded accurately andwithin the timescales to the electronic system.
5.Support Clinical Management in relation to themaintenance/upkeep of the inpatient rota and booking mandatory training.
About us
Hello
We are Navigo. We look after North East Lincolnshiresmental health and well-being. We are an award-winning social enterprise thatprovides mental health services to the NHS and beyond.
The whole basis of our work isto deliver services that we would be happy for our own family to use.
We offer a range of mentalhealth services, including acute and community facilities as well as specialistsupport such as outstanding older adults inpatient services, rehabilitationand recovery community mental health and an outstanding specialist eatingdisorder facility.
Ranked as one of the top UKcompanies to work for, we featured in the Best Companies top 100 large companylist and were named sixth best health and social care company 2023.
As a social enterprise, we dothings a little bit differently and have also developed income-generating commerciallyviable businesses that provide training, education and employment opportunitiesincluding Grimsby Garden Centre and two cafes.
Working at Navigo is not likeworking anywhere else. Lots of places say that, but we really mean it.
We like to work withforward-thinking people who want to make a difference.
Come join us
Job description
Job responsibilities
The Clinical Team Secretary will provide aadministrative support service to the Eating Disorder Outpatient Team withinNavigo, working in conjunction with the Eating Disorder Inpatient Team forcross cover. The post-holder willreceive, record and process referral, admission and discharge information,maintaining service user records are up to date at all times. They will be responsible for arranging andminute taking at various clinical and non-clinical meetings.
The post-holder will undertake diary management to theclinical and medical team. You willaudio/copy type and format reports, letters, assessments, reviews, care plans,discharges etc as pertinent to the work of the Team within set timescales
The post-holder will be responsible for maintaining up todate knowledge on Navigo policies, process and procedures and working withinthese at all times.
The post holder will be pivotal in ensuring anexcellent administrative service is provided within agreed set time restraintsand will be responsible for accuracy of their work.
Person Specification
Experience
Essential
Team Working Maintaining databases and spreadsheets
Desirable
Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures Experience/willingness to undertake training in use of electronic systems Experience of working in a team
Additional Criteria
Essential
Understands the need for confidentiality Understanding of client group
Desirable
Knowledge of Mental Health Services Working knowledge of CPA Knowledge of hospital administration systems Knowledge of medical terminology Previous customer service role
Qualifications
Essential
Educated to GCSE level grade A to C or equivalent including Mathematics and English Language RSA/OCR Grade 3 Typing/Word Processing standard
Skills & Attributes
Essential
Excellent communication skills You will be expected to work alongside your colleagues within the team offering assistance and support whilst ensuring the provision of an excellent administrative service. Ability to show tact and diplomacy in interactions with others
Desirable
Experience of using SystmOne Ability to deal with stressful situations and clients Clinical Coding trained Prior experience of working with a clinical team is advantageous-
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