Full-time Medical Administrator/receptionist

4 weeks ago

Dunblane, United Kingdom Dunblane Medical Practice Full time

We are seeking a full-time Medical Administrator/Receptionist to join our busy Practice.

Monday, Tuesday, Wednesday & Friday 8 am - 6 pm

Applicants must be computer literate & have previous reception/clerical experience. They must also be flexible, with an ability to work under pressure in a fast-paced environment. Previous healthcare experience is desirable, although not essential, as full training will be provided.

To apply, please submit a CV with supporting statement.

Previous applicants need not apply.

**JOB DESCRIPTION**

**JOB TITLE**:Medical Administrator/Receptionist

**MAIN PURPOSE OF POST**:To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

**RESPONSIBLE TO**:Office Team Leader/Assistant Practice Manager

**HOURS**:Monday, Tuesday, Wednesday & Friday 8 am - 6 pm

**RECEPTION DUTIES**:

- Deal with patients' enquiries in person and by telephone.
- Receive repeat prescription requests and store requests appropriately to be passed to computer. Process repeat prescriptions and pass to GPs for signature. Ensure prescriptions are directed to relevant Pharmacies.
- Register new patients, ensuring appropriate forms are completed and signed.
- Advise patients of relevant charges for private services, accept payments and issue receipts for same.
- Enter requests for home visits onto computer. Print patient summary sheet for on-call doctor.
- Record all messages for doctors, nursing staff, etc, in their absence and bring to their attention.
- Action requests for ambulance transportation.
- Ensure Out of Hours contacts are forwarded to on call doctor.
- Ensure reception and waiting areas are kept tidy.

**MANAGEMENT OF APPOINTMENTS SYSTEM**:

- Ensure total familiarity with all appointments systems in effect, including regular and incidental variations.
- Make appointments using computerised appointments system.

**ADMINISTRATIVE DUTIES**
- Date stamp all incoming paper correspondence.
- Ensure all correspondence and results are scanned or imported into the medical record and workflowed to appropriate personnel
- Inform patients of results either in writing, by telephone or text.
- Assist with recall systems by contacting patients via telephone, text or letter.
- Ensure all new registrations are added to computer.
- Add new patient questionnaires and results from hospital letters to computer.
- Add changes of address and contact details to computer.
- Process records for return to Practitioner Services when patient leaves the Practice.
- Process and action econsults received into the Practice.
- Ensure up-to-date information of deaths, births, admissions, discharges are recorded.

**PREPARATION OF CONSULTATION ROOMS**:

- Check each consulting room at the end of the day to ensure computer equipment is turned off and the rooms are left secure (when on late night).

**OPERATION OF TELEPHONE SYSTEM**:

- Receive and make calls in a polite and efficient manner. Divert calls and take messages as appropriate.
- Ensure that telephone system is operational at beginning of day and switched over to night service at the end of each day.

**START AND END OF DAY PROCEDURES**:

- Open up premises at start of day, unset alarm and make all necessary preparation to receive patients (if first in).
- Secure premises at end of day, lock up stationery cupboards in computer room, ensure internal lights are off and alarm activated (if on late night)

**TRAINING/MEETINGS**
- Undertake mandatory training appropriate to the role.
- Maintain a Personal Learning Plan and undertake appropriate training and development.
- Attend staff meetings as required.

**ANY OTHER DELEGATED DUTIES CONSIDERED APPROPRIATE TO THE POST.**

**PLEASE NOTE: THE ABOVE LIST OF DUTIES IS CARRIED OUT ON A ROTA BASIS AMONGST THE**
**ADMINISTRATIVE TEAM**

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health and safety and infection control as defined in the practic

  • Full-time Medical Administrator/receptionist

    3 weeks ago

    Dunblane, United Kingdom Dunblane Medical Practice Full time

    We are seeking a full-time Medical Administrator/Receptionist to join our busy Practice. 8-6 over 4 days or 8.30-5.00 over 5 days. Applicants must be computer literate & have previous reception/clerical experience. They must also be flexible, with an ability to work under pressure in a fast-paced environment. Previous healthcare experience is desirable,...

  • Full-time Medical Administrator/receptionist

    2 weeks ago

    Dunblane, United Kingdom Dunblane Medical Practice Full time

    We are seeking a full-time Medical Administrator/Receptionist to join our busy Practice. Monday, Wednesday, Thursday & Friday 8 am - 6 pm Applicants must be computer literate & have previous reception/clerical experience. They must also be flexible, with an ability to work under pressure in a fast-paced environment. Previous healthcare experience is...

  • Full Medical Administrator/receptionist

    3 weeks ago

    Dunblane, United Kingdom Dunblane Medical Practice Full time

    We are seeking a full-time Medical Administrator/Receptionist to join our busy Practice. Tuesday - Friday 8 am - 6 pm Applicants must be computer literate & have previous reception/clerical experience. They must also be flexible, with an ability to work under pressure in a fast-paced environment. Previous healthcare experience is desirable, although not...

  • Part Time Receptionist

    3 weeks ago

    Dunblane, United Kingdom Utopian Professional Recruitment Full time

    We are delighted to be working in partnership with a long standing client located Dunblane who are looking to recruit a Part Time Receptionist / Office Administrator. Working as part of a small team within an open plan office, you will provide the business with all front of house support and administrative tasks. You can work either 3 full days or 5 short...

  • Legal Receptionist

    4 days ago

    Dunblane, United Kingdom Utopian Professional Recruitment Full time

    We are delighted to be working in partnership with a long standing client located Dunblane who are looking to recruit a Part Time Receptionist / Office Administrator. Working as part of a small team within an open plan office, you will provide the business with all front of house support and administrative tasks. You can work either 3 full days or 5 short...

  • Part-time Receptionist

    1 week ago

    Dunblane, United Kingdom RANDOLPH HILL NURSING HOMES GROUP Full time

    **Randolph Hill**: **From** £13.51 ph, **£21,075** Works 32 hrs pw for 3 weeks, and 24 hrs pw 1 week. 32 hours pw for 3 weeks, and 24 hrs pw for 1 week. The 3 day working week covers Monday, Wednesday, Thursday and Friday. The fourth week covers Wednesday, Thursday and Friday. Start time 9am - finish 17.30, with half hour unpaid lunch break. Job...

  • Receptionist

    1 week ago

    Dunblane, United Kingdom Randolph Hill Nursing Home Full time

    We are looking for an exceptional person to join us as Receptionist at our Randolph Hill Nursing Home in Dunblane, Stirlingshire. This is a part time post working an average 30 hours per week. This will be a job share role covering alternate days with the other receptionist and the working pattern is; 32 hours p/w for 3 weeks, and 24 hrs p/w for 1 week....

  • Dental Receptionist

    2 months ago

    Dunblane, United Kingdom Clyde Munro Dental Group Full time

    **Join our Team!** We are excited to be recruiting for a part-time Dental Receptionist to join our team at Beech Tree Dental Care in Dunblane. This will be working 3 days a week. Beech Tree Dental Care has been a leading Dental Clinic for patients in the Dunblane community since 2016. Our highly experienced and friendly team are committed to providing you...

  • Receptionist

    3 days ago

    Dunblane, United Kingdom Randolph Hill Nursing Home Group Full time

    We are looking for an exceptional person to join us as Receptionist at our Randolph Hill Nursing Home in Dunblane, Stirlingshire. This is a part time post working an average 30 hours per week.This will be a job share role covering alternate days with the other receptionist and the working pattern is;32 hours p/w for 3 weeks, and 24 hrs p/w for 1 week....

  • Hotel Administrator

    2 weeks ago

    Dunblane, United Kingdom Hilton Full time

    With over 140 years of history, DoubleTree by Hilton Dunblane Hydro is one of Scotland’s most iconic and well-loved hotels. Our Victorian hotel offers traditional charm surrounded by the Perthshire countryside. We are less than a mile from the Dunblane rail station and Stirling Castle, The National Wallace Monument, and the University of Stirling are about...

  • Experienced Bookkeeper/ Administrative Assistant

    2 weeks ago

    Dunblane, United Kingdom Feddal Full time

    Job Title: Experienced Bookkeeper and Administrator Location: Braco, Perthshire. The position is office based and the successful applicant must have a car due to its rural location. Hours: Initial minimum 24 hours per week (part-time) with full-time hours during harvest (4-6 weeks Oct-Dec). Feddal is a large commercial Christmas tree farm, specialising in...

  • Hotel Administrator

    2 weeks ago

    Dunblane, United Kingdom Hilton Full time

    With over 140 years of history, DoubleTree by Hilton Dunblane Hydro is one of Scotland’s most iconic and well-loved hotels. Our Victorian hotel offers traditional charm surrounded by the Perthshire countryside. We are less than a mile from the Dunblane rail station and Stirling Castle, The National Wallace Monument, and the University of Stirling are about...

  • Hotel Administrator

    5 days ago

    Dunblane, United Kingdom DoubleTree Dunblane Full time

    With over 140 years of history, DoubleTree by Hilton Dunblane Hydro is one of Scotland’s most iconic and well-loved hotels. Our Victorian hotel offers traditional charm surrounded by the Perthshire countryside. We are less than a mile from the Dunblane rail station and Stirling Castle, The National Wallace Monument, and the University of Stirling are about...

  • Administrator / Bookkeeper

    1 week ago

    Dunblane, United Kingdom Dunblane Kids Club Full time

    _**Hours of Work**:_15-20 hrs/wk_neg_**. **_(Flexible between 9.30am - 3.30pm Mon-Fri)_ - **Description**:_ Administrative and Finance support reporting to the Manager and Treasurer. - **Qualities / Skills Required**:_ A good working knowledge of MS Office (Word, Excel, Outlook) is required. The applicant must have integrity, be discreet &...

  • Office Administrator/pa

    6 days ago

    Dunblane, United Kingdom Malcolm Contracts Full time

    Good communication skills. - Good IT skills. - Ability to work as part of a team - Working alongside existing office administrator. - Problem solving skills. - Able to use initiative and work alone. - Organisational skills. - Experience of ISO management. - Knowledge of tickets / certificates, e.g. machinery. - Monitoring of key dates. - Helping the Partners...

  • Sewing Assistant/administrator

    2 months ago

    Dunblane, United Kingdom Bonnie Tartan Limited Full time

    We are looking for a motivated and highly organised individual to join our tailoring department. This is a training position which may develop into a tailoring seamstress/workshop co-ordinator if the skills are acquired. You must have excellent hand-eye coordination with a fine attention to detail. Previous sewing or craft project experience are desirable....

  • Store Person/goods Receiver

    1 week ago

    Dunblane, United Kingdom Hilton Full time

    Check-in into a world of opportunities_ **WELCOME TO A WORLD OF OPPORTUNITIES**: - **Everyone is made to feel valued and appreciated at our hotel. When it comes to training and support, nothing is ever too much. We always look out for each other here and everyone feels they can be themselves in and out of the workplace. This role is 20 hours per...

  • Office Administrator

    4 weeks ago

    Dunblane, United Kingdom DS2 (Scotland) ltd Full time

    Duties will include: General everyday office task Experience of Sage50 will be helpful but not essential. Hours can be negotiable but looking at: Monday to Thursday 7.30am to 16.30 pm and Friday 7.30am to 15.00pm. Salary from £24000 per year, depending on experience and will be reviewed/rewarded on performance. **Job Types**: Full-time,...

  • Office Administrator

    4 weeks ago

    Dunblane, United Kingdom DS2 (Scotland) ltd Full time

    Duties will consist of: General office duties every day Sage50 knowledge is advantageous but not necessary. The following hours are a guideline only: Monday through Thursday, 7.30 am to 16.30 pm; and Friday, 7.30 am to 13.00 pm. Salary begins at £24000 per year and varies with experience. It will also be reviewed and rewarded based on performance. **Job...

  • Front of House Assistant, Dunblane

    1 week ago

    Dunblane, United Kingdom Wright, Johnston & Mackenzie Full time

    We are a growing firm, currently with 35 Partners, specialising in the areas of private client, commercial property, renewable energy, farming and agricultural, telecoms and licensing, corporate, commercial dispute resolution, employment and family business. We have offices in Glasgow, Edinburgh, Inverness, Dunblane and Dunfermline - Switchboard and...