Administrator

5 months ago

Taunton, United Kingdom Somerset Care Community Full time

**Job Purpose**

The post holder is employed by Somerset Care Limited, working at a Community Services base. The post holder will undertake administration duties to support the efficient operation of the base which provides community care for the region.

**Key Tasks**

1. Welcomes visitors to the office, ensuring a courteous and appropriate response is provided to staff, Customers, Customers’ families, professionals and other visitors.

2. Answers telephone calls in a professional manner. Provides information or advice on relevant matters, or transfers calls to the appropriate team member.

3. Carries out aspects of recruitment and selection of staff as required and supports the induction of new staff.

4. Issues personal protective equipment, paperwork etc. to staff.

5. Produces general letters and other correspondence to be sent to Customers, staff and other contacts as required.

6. Processes incoming mail and faxes, ensuring that these are dealt with or routed to the appropriate individuals.

7. Contributes to the invoicing and payroll process as required.

8. Stock control and purchasing of items such as personal protective equipment, stationery, uniforms, postage stamps, office sundries etc.

9. Collects outgoing mail and arranges for posting.

10. Organises and carries out general administrative support tasks as required by the management team including taking minutes of meetings.

**General**
- The Company Induction will give you the skills and knowledge to understand your role.
- You will attend regular review meetings, annual appraisals, team meetings, training courses and follow-up refresher courses as required.
- To participate in regular supervision, and annual appraisal meetings.
- Undertake other such duties as may be required by the Manager or Supervisor.
- You will maintain a professional and hygienic appearance.
- You will work in line with the policy on Infection Prevention and Control, according to your role.

**Equal Opportunities**

To promote and act at all times in accordance with the Company's Equal Opportunities Policy.

**Confidentiality**

Your attention is drawn to the confidential nature of this post. Disclosures of confidential information or disclosures of any data of a personal nature can result in prosecution for an offence under the Data Protection Act 1984 or an action for civil damages under the same Act in addition to any disciplinary action taken by Somerset Care which might include dismissal.

**Health and Safety**

Under the provisions contained in the Health & Safety at Work Act 1974, it is the duty of every employee;
- To take reasonable care of themselves and for others at work.
- To co-operate with the Company, as far as necessary, to enable them carry out their legal duty.
- Not to intentionally or recklessly interfere with anything provided (including personal protective equipment) for health and safety reasons or welfare at work.
- To report any accident or untoward incident, to take appropriate remedial action as appropriate and to report fully to your Manager or Supervisor.
- To ensure that all appropriate risk assessments are in place.

**Please Note**:This job profile is not an exhaustive list of duties, but is intended to give a general indication of the range of work undertaken and will vary in detail in the light of changing demands and priorities within the Service. Substantial changes in the range of work undertaken will be carried out in consultation with the postholder.

**Job Types**: Full-time, Permanent

**Salary**: £12.30 per hour

Expected hours: 39 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Home care: 1 year (preferred)

Licence/Certification:

- Driving Licence and access to your own car (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Taunton, TA1 3UF (required)

Work Location: In person

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