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Head Receptionist

3 months ago

Bradford, United Kingdom One Two Three Dental Full time

At Eccleshill Dental we are seeking a Head Dental Receptionist. We are currently hiring a full time Head Receptionist for our refurbished state of the art practice located on the Leeds & Bradford border. We are a successful independently owned dental practice who loe to have fun, this could just be the place you have been looking for

Since opening our new premises we are now a fully operational Seven-surgery practice which has an excellent local reputation, with 5 star Google reviews and a long-standing team. Our practice continues to thrive and grow, and we now need to add to our team.

We are looking for a bubbly, well organised and outgoing individual to assist our existing front of house team with reception duties and also take responsibility for ensuring the smooth running of our front of house

The job role includes:

- Booking and rescheduling appointments as needed.
- Maintaining/ updating patients details and records.
- Collecting payments as needed.
- Working with Practice Manager to ensure reception is operating effectively/efficiently
- Checking front of house KPIs and training/leading reception team to achieve these

Desired skills
- Good customer service and communication skills
- Lead a team of 4+
- Excellent organisational skills
- Ability to multitask within a busy environment
- Takes accountability and expects same in others
- Basic IT skills including Excel/Microsoft

Personal qualities
- Extremely professional, polite and friendly
- Enthusiastic with a great work ethic
- Well presented
- A great team player
- Ability to offer a warm/approachable manner

Dental reception experience is desirable but not essential due to the demands of the role.
- Competitive hourly rate of pay
- Monday to Friday (No weekend work )
- 1 hour lunch break
- Career development opportunites with regular appraisals
- Regular social/team events
- Supportive team structure with training provided
- DBS/medical emergency training paid for by the practice.
- Employer Contributory Pension
- Uniform is provided

**Job Types**: Full-time, Permanent

Pay: From £13.50 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Leadership: 1 year (preferred)

Work Location: In person

Application deadline: 10/05/2024
Reference ID: HeadRecep24