Retail Advisor

4 weeks ago

Coventry, United Kingdom O2 Full time

Your role

As a Full Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part ofa leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and serviceto them. Making every day better for our customers through persaonal experiences that count.

**Responsibilities**:
The main responsibilities of the role are:
Being passionate about o2s products, services and brand and understanding what we offer as a business
Becoming an expert in all things o2
Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store
Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message
Being aware of your own performance and the team performance and how you can contribute to o2’s success
Using in store systems and working compliantly and adhering to O2 policies and processes
Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus
Supporting the Store Leadership team to open and close the Store
Working with your team to take ownership of the store appearance. Taking pride in where you work
Peer to peer coaching to really share best practice to help others

Skills and Experience Needed

What we look for:
Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2
The ability to build trusting relationships
Someone who is excited by working to targets, deadlines and achieving great results
Someone with an outgoing personality who gets enjoyment from being part of a dynamic team
Someone who has an interest in technology and mobiles and keen to improve that knowledge
Somebody who has the ability to adapt easily to change positively

What we will give you:
**Salary**: £20,576
Superb accreditation programme with ability to earn over eleven pounds per hour
23 days holiday allowance + an additional day to celebrate your birthday
Fantastic induction programme
Learning and Development support
Flexible benefits to suit you
O2 Refresh Staff Deals for your mobile, tablet and connected smart watch
Discounted Virgin Media bundles
Friends & Family deals across both O2 and Virgin Media
Buy or Sell up to 5 days holiday
Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more
Plus many more benefits

Additional Information:
Hours: 38 hrs (Full flexibility required)

Contract: 9 months fixed term contract.

Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract.
Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks’ notice so you can make the necessary arrangements or plansto help you work the hours that we need.
We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too.

We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.

Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus.

We also believe a great work-life balance is important, so we’re open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it.

Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places.

"If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you"

  • Retail Advisor

    1 week ago

    Coventry, United Kingdom EE Retail Full time

    Retail AdvisorWorking Hours –  30 hours Location – Coventry £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...

  • Retail Advisor

    1 week ago

    Coventry, West Midlands , CV3, Warwick, United Kingdom EE Retail Full time

    Retail AdvisorWorking Hours – 37.5 HoursLocation – Coventry£12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...

  • Retail Advisor

    1 week ago

    Coventry, West Midlands , CV1, Nuneaton, United Kingdom EE Retail Full time

    Retail AdvisorWorking Hours – 20 hours Location – Coventry £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...

  • Retail Advisor

    1 week ago

    Coventry, United Kingdom EE Full time

    Retail Advisor **Job Req ID**:34706**Posting Date**:19 Jun 2024**Function**:EE Retail**Unit**:Consumer**Location**:Coventry (R614), Coventry, United Kingdom**Salary**:£12.34 p/h plus 20% on target commission**Retail Advisor** **Working Hours - 30 hours** **Location - Coventry** **£12.34 p/h plus 20% on target commission** - Everyone’s welcome at an...

  • Retail Sales Advisor

    2 weeks ago

    Coventry, United Kingdom 360 Resourcing Solutions Full time

    **Retail Sales Advisor, Coventry** **Basic Salary £18,000 with a realistic OTE of £25,000 +** **Immediate Start.** With showrooms across the UK, my client has become a leading destination in home retail. They put their customers at the heart of everything they do and enjoy creating a personal, relaxing shopping environment to suit every budget and...

  • Parts Advisor

    2 weeks ago

    Coventry, United Kingdom Inchcape Retail Limited Full time

    **Parts Advisor - Mercedes-Benz Coventry Basic Salary £23,287.50, OTE £29,287.50 45 hours.** Parts Advisors will receive a**competitive base salary**, we also offer **great benefits** including: - **Vehicle purchase discounts** - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your...

  • Retail Sales Advisor

    1 week ago

    Coventry, Coventry, United Kingdom 360 Resourcing Solutions Full time

    Retail Sales Advisor, CoventryBasic Salary £18,000 with a realistic OTE of £25,000 +Immediate Start.With showrooms across the UK, my client has become a leading destination in home retail. They put their customers at the heart of everything they do and enjoy creating a personal, relaxing shopping environment to suit every budget and taste.My Client is...

  • Retail Sales Advisor

    2 weeks ago

    Coventry, United Kingdom FABB Furniture Full time

    **FABB Furniture part of the AHF **has an exciting opportunity available for a **Retail Sales Advisor **to join our** **team in Coventry. Joining us on a full time, permanent basis working 39 hours per week, you will receive a competitive basic with an OTE of £28k+ per annum. **The AHF Difference. **Established in 1979 and specialising in the retail of...

  • EE Retail Shop Assistant

    1 week ago

    Coventry, United Kingdom EE Retail Full time

    Retail AdvisorWorking Hours –  30 hours Location – Coventry £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...

  • Retail Sales Advisor

    1 week ago

    Coventry, Coventry, United Kingdom FABB Furniture Full time

    FABB Furniture part of the AHF has an exciting opportunity available for a Retail Sales Advisor to join our team in Coventry. Joining us on a full time, permanent basis working 39 hours per week, you will receive a competitive basic with an OTE of £28k+ per annum.The AHF Difference. Established in 1979 and specialising in the retail of quality home...

  • Service Advisor

    1 week ago

    Coventry, Coventry, United Kingdom BMW Group Retail Full time

    Sytner Coventry is looking for a Service Advisor.Your roleAs a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also...

  • Service Advisor

    4 weeks ago

    Coventry, United Kingdom Inchcape Retail Limited Full time

    **Service Advisor - Mercedes-Benz Coventry Basic Salary £26,910-£30,015, OTE Up to £40,015 + Great Company Benefits 45 Hours** As a Service Advisor for Mercedes-Benz Coventry will receive a competitive salary, we also offer great benefits including: - **Vehicle purchase discounts** - There are plenty ways that you & your family can Drive with Us at...

  • Retail Sales Advisor

    3 weeks ago

    Coventry, United Kingdom Nisbets PLC Full time

    **About The Role**: Nisbets celebrates its 40th anniversary this year and we have come a long way from humble beginnings in 1983 to the international company we are today. We constantly look for ways to expand our reach and deepen our impact further into existing markets, so the entrepreneurial spirit is alive and well still! **We are looking for a** Retail...

  • Retail Advisor

    1 week ago

    Coventry, United Kingdom BT Group Full time

    Retail Advisor Working Hours – 20 hours Location – Coventry £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right...

  • Retail Sales Advisor

    2 weeks ago

    Coventry, United Kingdom Newross Impex Ltd Full time

    **Skopes Menswear** **Coventry store Retail Sales Advisors - various hours available up to fulltime hours** We are a leading menswear retailer,and we have 53 stores/concessions across the UK and have been operating for 75 years. The business is expanding further and we are currently seeking experienced Retail Sales Advisors for their menswear store based...

  • Retail Advisor: Coventry

    3 weeks ago

    Coventry, United Kingdom EE Full time

    Retail Advisor: Coventry **Job Req ID**:10298**Posting Date**:20-Jan-2023**Function**:EE Retail**Location**:Coventry (R614), Coventry, United Kingdom**Salary**:£11.29 ph + 20% on target commission (uncapped)- weekly hours 37.5 **It’s time to look to the future.** We want our people to see their potential at work. That’s why being a Retail Customer...

  • Retail Sales Advisor

    1 week ago

    Coventry, Coventry, United Kingdom Newross Impex Ltd Full time

    Skopes MenswearCoventry store Retail Sales Advisors - various hours available up to fulltime hoursWe are a leading menswear retailer,and we have 53 stores/concessions across the UK and have been operating for 75 years.The business is expanding further and we are currently seeking experienced Retail Sales Advisors for their menswear store based within West...

  • Customer Service Advisor

    3 weeks ago

    Coventry, United Kingdom SHELL ENERGY RETAIL LIMITED Full time

    **Job Title**: Customer Service Advisor - Prepayment (16 vacancies) **Working Pattern**: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) **Location**:Working in our vibrant Coventry office with some home working (**Hybrid**) **Start Date**:17th July 2023 **Salary**:£21,850.00 **Our...

  • Customer Service Advisor

    4 weeks ago

    Coventry, United Kingdom SHELL ENERGY RETAIL LIMITED Full time

    **Job Title**:Broadband Retentions Adviser / Customer Service Advisor **Team**:Broadband Sales **Location**:Coventry Office with some home working **Working pattern**:Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) **Salary**: £21,850 per annum **Start date**:24th April 2023 **Our...

  • Retail Travel Advisor

    2 months ago

    Coventry, United Kingdom TUI Group Full time

    Coventry, United Kingdom- - 126221- - Onsite- - Permanent- - Part Time- - 30Salary £21,500 (FTE) - Joining the TUI Retail Team as a Travel Advisor at our **Coventry Superstore shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of...