Current jobs related to Service Advisor - Coventry - Inchcape Retail Limited

  • Service Advisor

    4 months ago

    Coventry, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Coventry, West Midlands Circa £34,000 OTE/annum uncapped - Basic Salary £26,000 DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Coventry **area. PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **A Customer Service Star** who has the ability...

  • Service Advisor

    3 months ago

    Coventry, United Kingdom Apex Recruitment Full time

    **Service Advisor** **Location**:Coventry **Days**:Monday-Friday 8am-6pm Saturday 8am-1pm (1 Saturday in every 4-6weeks) **Salary**:£25,000 - £28,000 per annum plus bonus (~£8,000 per annum) **Permanent** We are currently recruiting for a **Service Advisor** for a very well-established, premium brand dealership on a Permanent basis as they look to expand...

  • Service Advisor

    2 weeks ago

    Coventry, Coventry, United Kingdom Recruitment Boutique Full time

    Job Summary:We are seeking a highly motivated and organized Service Advisor to join our team at Recruitment Boutique. As a Service Advisor, you will be the first point of contact for our Service Department and will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Booking customers' vehicles into the Service...

  • Service Advisor

    4 months ago

    Coventry, United Kingdom Inchcape Full time

    **Service Advisor - Mercedes-Benz Coventry** **Basic Salary £31,515.75 (Dependent on Experience) + OTE circa £42k** **45hours** We’re currently looking to speak to skilled Service Advisors with brand accreditation, who can support delivering training to less experienced colleagues as well as provide cover for the Aftersales Manager. **As a Service...

  • Service Advisor

    4 months ago

    Coventry, United Kingdom Inchcape Full time

    **Service Advisor - Mercedes-Benz Coventry** **Basic Salary up to £31,515.75 PA (Dependent on Experience), OTE circa £42,000** **Hours: 45hours Shift Pattern: Monday to Friday 8:00am - 6:00pm and 1 in 3 Saturday's paid in overtime** **As a Service Advisor at our Mercedes-Benz Coventry, not only will you receive an excellent salary package and OTE, but...

  • Senior Service Advisor

    4 months ago

    Coventry, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Warwickshire **Town/City**: Coventry **Sector**: Service Department, Car Dealership **Salary**: £30000 - £36000 per annum **Job ref**: 131701 **Senior Service Advisor opportunity Coventry** - Basic Salary: Circa £30,000, plus bonus OTE £36,000 - Working Hours: Monday to Friday, 8am - 6pm, plus Saturday mornings on a rota basis - Leading...

  • Service Advisor

    2 months ago

    Coventry, United Kingdom Recruitment Boutique Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Coventry on a temporary basisHourly rate between £18.00 and £20.00 per hour - 45 hours per weekPrevious experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent...

  • Service Advisor

    3 months ago

    Coventry, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date...

  • Service Advisor

    3 months ago

    Coventry, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...

  • Service Advisor

    4 months ago

    Coventry, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...

  • Service Advisor

    4 months ago

    Coventry, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...

  • Psv Service Advisor

    3 months ago

    Coventry, United Kingdom Venatu Automotive Full time

    **Service Advisor** **Salary**:£36,540 **Contract Type**:Permanent **Work Schedule**:Mon - Fri 39 hours (Hours between 7am and 6pm) **Role Overview**: We are currently seeking a dedicated Service Advisor to manage customer interactions and oversee the maintenance and repair processes for buses. This role is vital for ensuring customer satisfaction and...

  • Psv Service Advisor

    4 months ago

    Coventry, United Kingdom Venatu Automotive Full time

    **Service Advisor** **Salary**:£36,540 **Contract Type**:Permanent **Work Schedule**:4 on and 4 off (days and nights available) **Role Overview**: We are currently seeking a dedicated Service Advisor to manage customer interactions and oversee the maintenance and repair processes for buses. This role is vital for ensuring customer satisfaction and vehicle...

  • Bodyshop Service Advisor

    3 months ago

    Coventry, United Kingdom Colin Pybus Recruitment Full time

    Job Title: Bodyshop Service Advisor Location: Coventry **Salary**: Up to £26,000 basic + Bonus + lots of company benefits Working Hours: Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week. Permanent and Full Time About the Job: As a Bodyshop Service Advisor, you will play a crucial role in managing our customer experience journey, handling customer...

  • Service Advisor

    3 weeks ago

    Coventry, United Kingdom Sytner Group Full time

    About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...

  • Automotive Service Advisor

    3 months ago

    Coventry, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Coventry - £30,000 basic** Experienced Service Advisor - Franchised Dealership £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...

  • Trainee Service Advisor

    4 weeks ago

    Coventry, United Kingdom Listers Full time

    Description:We are looking to recruit motivated, keen and smart individuals to be our Service Advisors of the future for our Dealerships.We arent looking for the finished article as we will in turn offer a comprehensive induction and training programme, together with all of the help and support you need to become a successful Service Advisor with the Listers...

  • Service Advisor

    3 weeks ago

    Coventry, United Kingdom Sytner Group Full time

    About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.  You will inform and consult on vehicle servicing, and keep the customer up to date at every stage...

  • Hgv Service Advisor

    4 months ago

    Coventry, United Kingdom Accord Resourcing Full time

    Our client is a well-known and reputable HGV dealership with market-leading name and many depots nationwide. Currently they are looking for an experienced Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their busy depot. **Rotating weekly shift pattern - Monday to Friday** **Week 1 - 0600hrs to 1400hrs** **Week 2 - 1000hrs to...

  • Customer Service Advisor

    4 weeks ago

    Coventry, United Kingdom Bluetownonline Ltd Full time

    Job Title: Customer Service AdvisorLocation: CoventrySalary: A£24,250Job type: Full-time, permanentAre you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?No Experience, No Problem. This can be an advantage and we provide full training!About UsAT Management (ATM) is an established contact centre which provides Customer Service/Sales...

Service Advisor

4 months ago

Coventry, United Kingdom Inchcape Retail Limited Full time

**Service Advisor - Mercedes-Benz Coventry
Basic Salary £26,910-£30,015, OTE Up to £40,015 + Great Company Benefits
45 Hours**

As a Service Advisor for Mercedes-Benz Coventry will receive a competitive salary, we also offer great benefits including:

- **Vehicle purchase discounts** - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
- **A pension that pays** - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
- **Save as you earn plan-** reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
- **Life Assurance** - we give you the peace of mind when you need it most
- **Health Shield Cash Plan -**Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- **Employee Discounts with The Showroom** - make your salary go further with the discounts and cashback offers available at over 1000 retailers
- **Discount Gym membership** - keep fit with our big brand gym & fitness offers
- **Cycle to work scheme -**get a new bike, equipment or both
- **Employee Assistance Programme -**We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- **Customer Introduction Reward -**refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
- **Holiday allowance rising with length of service -**We reward long service with extra holiday
- **Great career development -** Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
- **And much more.**

As an experienced Service Advisor, you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicleis in our Retail Centre. You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal or external customers. As a ServiceAdvisor you are quick to identify the needs of the customers and opportunities to upsell. You are able to work to tight timescales and thrive on the pressure of a busy service department. Alongside your customer first attitude, you will maximise sales, maintaincustomer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.

**Main Responsibilities**
- To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times
- Book service and repair work always ensuring workshop and parts availability
- To keep customers fully informed of progress and advise of extra work needed
- To organise loan car bookings
- To invoice on time and accurately used warranty transactions are submitted and invoiced daily
- To obtain and process payments according to Inchcape policy
- To achieve hours sold targets as a member of a motivated team, Ensuring the WIP is kept to a minimum (Treating everyday as month end)
- To maintain accurate customer records on Kerridge & Dialog
- Help deliver balance scorecard results for department to meet Manufacturers expectations
- To make telephone follow-up / Up sell / Progress calls
- To convert as many inbound / outbound calls into bookings as possible

To be a success in this role, you will have:

- Effective communication skills
- Commitment to delivering customer excellence
- A good standard of verbal and numerical reasoning
- Computer literacy
- A keen eye for detail
- Previous experience in a target driven role

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staffto ensure you and your car receive the best possible attention.

**OUR VISION**: To be the world’s most trusted automotive Distributor.

**Inchcape is ambitious** We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.