Call Handler

2 weeks ago


Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

As a Call Handler you will be part of an established telephony team taking inbound calls from customers and answer general queries they may have. You will be responsible for providing an excellent level of customer service by meeting customer's needs.

**Client Details**

My client is one of the largest leading medical company across the UK. They seek to improve the health and well being of patients, communities and its staff through professionalism, innovation and excellence in care.

**Description**

As a Call handler you will be responsible for
- Use initiative when gathering evidence or approach problem solving
- Dealing with calls and other incoming enquiries from clients in a professional and timely manner
- Complete accurate records from discussions made
- Handle customers with good technical knowledge
- Provide excellent customer service

**Profile**

As a successful Call handler you will demonstrate:

- Essential GCSE Maths and English qualifications.
- Excellent communication skills both written and verbal.
- Ability to multitask and plan/organise activities.
- Ability to remain calm and deal with calls at volume and sometimes contentious.

**Job Offer**

As a Call Handler you will receive the following benefits:

- Excellent hourly rate
- Friendly and fast paced working environment
- Pension
- Holiday pay included in hourly rate


  • Call Handler

    7 days ago


    Leicester, United Kingdom Brook Street Full time

    Customer Service Advisor We are currently recruiting for Call Handlers to work with one of our fantastic Public Sector clients based in Leicester city centre. The role will be hybrid working with an expectancy to attend the office at least twice a week. This is an ongoing temporary position with possible extension, but one in which you would be able to gain...

  • Le - Call Handler

    4 days ago


    Leicester, United Kingdom Quality Service Recruitment Full time

    **Call handler - immediate start** **Looking for a new full time job with an immediate start?** **_Exciting opportunity to join our team working as a call handler within a busy customer services department._** Supporting our client who are a leader in the vehicle movement/motor trade industry, you will be part of a very busy and important team who deal...


  • Leicester, United Kingdom Adecco UK Full time

    **EMERGENCY CALL HANDLER (no sales)** **PERMANENT (8am-4pm, Mon-Fri)** **Engineering company (LE4)** **£19,500 p/a + benefits** **Duties**: - **Assist customers with their emergency enquiries and resolve** **- Allocate Engineers to customer locations within the UK***: - Data inputting & ordering of parts/components***: - Excellent customer service...


  • Leicester, United Kingdom Quality Service Recruitment Full time

    **Immediate start for a customer service call handler in LE8, Leicester.** **_Are you an experienced customer service advisor who has worked in previous roles where you are handling a large amount of incoming calls on a daily basis?_** Working for our client who are a leader in the vehicle movement industry, you will be part of a very important team who...


  • Leicester, United Kingdom Quality Service Recruitment Full time

    **EXPERIENCED CALL HANDLER FOR BUSY INCOMING CALLS - IMMEDIATE START!** Our established client responsible for vehicle movement is currently seeking an experienced call handler to join their team manning incoming calls. - Experience of working with busy incoming calls - Experience of dealing with customer queries in a timely, yet professional manner - Be a...


  • Leicester, United Kingdom Venn Group Full time

    **Job Title**: Customer Services Handler **Pay**: £12.47 Via Umbrella Company **Location**: LE19 **Hours**: 37.5 **Start**: ASAP **End**: 28/02/2023 Excellent written and verbal comunication, ability to multitask and to plan/organise activities. Ability to remain calm and deal with calls at volume. **Will be expected to be on a rota between 8am-6pm

  • Contact Handler

    3 weeks ago


    Leicester, United Kingdom Adecco Full time

    We currently have an exciting opportunity to join Leicestershire Police as a Contact Handler, working within the Force Headquarters Control Room. This role will predominately start on a Temporary basis, once you have successfully completed the training provided this will then become a permanent role. Are you good in a crisis? Can you keep calm under...

  • Customer Service Handler

    Found in: beBee S GB - 2 weeks ago


    Leicester, United Kingdom Hays Full time

    Customer Service Handler TEMP Leicester Start ASAP Job Specifications:The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are...

  • Customer Service Handler

    Found in: Talent UK C2 - 2 weeks ago


    Leicester, United Kingdom HAYS Full time

    Customer Service Handler | TEMP | Leicester | Start ASAP Job Specifications:The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls...

  • Contact Handler

    3 weeks ago


    Leicester, United Kingdom Adecco UK Full time

    I am currently have an exciting opportunity to join Leicestershire Police as a Contact Handler, working within the Force Headquarters Control Room. This position is a temporary role and you will be working 4 shifts on and 4 shifts off, working days, evening, nights and weekends. You will receive a salary which includes shift allowance and weekend...

  • Insurance Claims Handler

    Found in: Talent UK C2 - 2 weeks ago


    Leicester, United Kingdom Aon Full time

    Insurance Claims Handler/Administrator Are you looking for a new challenge with the opportunity to build a successful career with one of the largest insurance brokers in the world? If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established and dynamic team servicing clients from around the globe. ...


  • Leicester, United Kingdom Aon Corporation Full time

    Posting Description: **Insurance Claims Handler - Leicester/ Hybrid**: Are you looking for new career or would you like to build on your existing Insurance knowledge for one of the largest Insurance Brokers in the world? Aon Business Services in Leicester are offering an exciting opportunity to join a well-established and dynamic team, responsible for...


  • Leicester, United Kingdom Fix Auto Leicester Full time

    Fix Auto Leicester is a rapidly growing vehicle bodyshop based in Leicester who are currently recruiting for a receptionist/ Admin Assistant. Experience within a vehicle bodyshop or claims handler is an advantage but not essential. - Meeting and greeting customers. - Answering telephone calls and queries. - Keeping reception area clean and tidy. - Providing...

  • Complaints Handler

    7 days ago


    Leicester, United Kingdom Recra Consulting Full time

    **_Recra_** ***is currently recruiting for a Customer Service Adviso **r** for their well-known client within the LE4, this business is a market-leading and fast-growing business. It is an ideal time to join a business that could offer future progression and development. **Job Details**: - The job is all about connecting with the customer and doing...

  • Complaints Handler

    3 weeks ago


    Leicester, United Kingdom Recra Consulting Full time

    **_Recra_** ***is currently recruiting for a Customer Service Adviso **r** for their well-known client within the LE4, this business is a market-leading and fast-growing business. It is an ideal time to join a business that could offer future progression and development. **Job Details**: - The job is all about connecting with the customer and doing...


  • Leicester, United Kingdom Recruitment Avenue Full time

    You will be responsible for ensuring a high level of performance is delivered to all Motor Insurer accounts assigned to you by working closely with the ISS Manager, Account Directors, Operations and Customers to ensure a seamless end to end service is provided through complaint management, root cause, detailed reporting, and fault correction. You will be a...


  • Leicester, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 255924**Salary**: - £28,117**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Child Maintenance Group**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...


  • Leicester, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 253939**Salary**: - £21,688**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Child Maintenance Group**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...