Party Team Leader

5 months ago

Farnborough, United Kingdom 360 Play Farnborough Full time

360 Play is one of the leading names in family entertainment centres and we are looking for multi talented leisure professionals with a passion for our industry to join our dynamic team.

**We are currently recruiting for a Party and Events Team leader at 360 Play.**

You must be a real people person with infectious energy.

As a team leader you will be the primary support to the general manager and will offer support for the day to day supervision of operations whilst being a real visual presence around the centre.

You will be responsible for maintaining standards and you’ll have a real passion for providing an unforgettable experience for our customers.

**Other skills that will need to be demonstrated include**:

- Willing to ‘roll up your sleeves’ and lead by example.
- Lots of energy and passion to deliver fantastic customer service through a team
- Have the ability to manage, motivate, train and develop staff
- Have the ability to upsell products and make sales calls
- Have an outstanding telephone manner
- Ensure the presentation of the Party area’s are maintained to high standards and the area is “guest ready” for opening time
- Maintain the cleanliness, safety and quality of the service
- Carry out periodic audits of your department and ensure its clean and fit for purpose
- Handle guests in a polite and professional manner at all times, ensuring guest safety and satisfaction are protected and promoted both personally and within team
- Ensure all bookings are paid in full and paperwork is fully completed
- Excellent attention to detail
- Flexible and versatile working - evenings and weekends will be compulsory to this role
- Good interpersonal skills and the ability to build strong mutually supportive relationships.

Package: DoE, plus company benefits, contributory pension, profit related bonus.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Event Management: 1 year (preferred)

Work Location: In person

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