Customer Service

2 weeks ago


Lincoln, United Kingdom Reed Business Support Full time

**Would you like to use your experience and empathy to help support a customer?**

**Do you have the ability to listen and understand our customers’ challenges?**

**Are you looking for a rewarding career within a call centre where you can really make a difference to our customers that need an extra level of care?**

**Temporary to permanent opportunity**

My client, a leading organisation close to Lincoln town centre, is looking for a number of Customer Collections Advisor Team Member's to join their team in a busy call centre.

You will.....
- be customer focused and have strong customer service skills
- be able to advise and have negotiation skills
- be computer literate and confident in picking up new systems
- be recovering outstanding water and sewerage charges and advising customers on their payment schedules

Full training is given (3 weeks) followed by mentoring (12 weeks).

Hours of work are on an annualised basis so an average of 37 hours per week but this can differ each week. The hours will fall between:

- 8 am to 8pm Monday to Friday
- 8am to 4pm on Saturday
- 10am - 4pm on Sunday
- Shifts are given 1 month is advance and swaps can take place if needed.

**Free parking is available too**

We are looking for people from a customer service background, be it call centres, retail or hospitality

**What Reed can offer you as a temporary employee**:

- A dedicated consultant who will act as your key point of contact during and between any bookings
- Secure & online time sheet system which is quick and easy to use
- A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
- A dedicated payroll team
- Access to free training
- Access to discount club/ healthcare/ reed rewards
- Pension /paid holiday scheme/ maternity benefits
- Contacts for other Reed consultants and divisions
- Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's



  • Lincoln, United Kingdom Owen Payne Recruitment Service Ltd Full time

    We are recruiting for a full time Supply Chain Customer Service Support for our client based in Lincoln, LN6 area. **Role**: The Customer Service Representative will support a customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from...


  • Lincoln, United Kingdom Service Care Full time

    Hi all, I hope you are well. I have a vacancy for a Comlaints/ Customer realtions role to come help out in a service in Lincoln. Rate - £12 - 13.17 PAYE per hour (23,500-25,500 per annum) Location - Lincoln Hours - 37.5 The core elements of the role are: - Investigating and resolving customer complaints quickly and efficiently - Oversee the...

  • Customer Service

    4 weeks ago


    Lincoln, United Kingdom Reed Business Support Full time

    **I am regularly recruiting for the following types of role for a leading client based in Lincoln, LN5**: - Customer Service Advisor - Customer Collections - Debt Recovery Agent - Scheduling Coordinator - Amongst others **A variety of duties are involved with all of these roles, mainly full time hours, on various shift patterns.** **To be successful in...

  • Customer Service

    3 weeks ago


    Lincoln, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Advisor in the connections team, to work at my client, a leading utilities company based in the LN5 postcode of Lincoln. Be responsible for maintaining our management systems and running daily reports to identify completed inspections so jobs can be progressed to the contractors for connection completion for our...

  • Customer Service

    5 days ago


    Lincoln, Lincolnshire, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Advisor in the connections team, to work at my client, a leading utilities company based in the LN5 postcode of Lincoln.Be responsible for maintaining our management systems and running daily reports to identify completed inspections so jobs can be progressed to the contractors for connection completion for our...


  • Lincoln, United Kingdom Blue Arrow Full time

    Customer Service Advisor Lincolnshire £9.87 p/hr Blue Arrow is looking for 4 Customer Service Advisors in Lincolnshire! Job Roles and Responsibilities: - Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & webchat contact channels, ensuring they are at the centre of your decision...


  • Lincoln, Lincolnshire, United Kingdom Blue Arrow Full time

    Customer Service AdvisorLincolnshire£9.87 p/hrBlue Arrow is looking for 4 Customer Service Advisors in LincolnshireJob Roles and Responsibilities: Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & webchat contact channels, ensuring they are at the centre of your decision making...


  • Lincoln, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Lincoln, LN6 8RP **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for night...


  • Lincoln, United Kingdom Future Prospects Group Ltd Full time

    Customer Service AdvisorLincoln, Full Time, PermanentSalary £27,810 per annumDays of work – Monday, Tuesday, Wednesday, Thursday and SaturdayOur Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email communication.THE...


  • Lincoln, United Kingdom Future Prospects Group Ltd Full time

    Customer Service Advisor Lincoln, Full Time, Permanent Salary £27,810 per annum Days of work – Monday, Tuesday, Wednesday, Thursday and Saturday Our Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email...


  • Lincoln, Lincolnshire, United Kingdom East Midlands Railway Full time

    We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful, and our Customer Service team make a crucial contribution to this. Six times accredited as...


  • Lincoln, United Kingdom Marshall Motor Holdings Full time

    We are seeking a Customer Service Representative to join our Jaguar Land Rover division at our Lincoln dealership. You will assist in providing a high-quality service for our customers and gain great exposure to our brand. This role is offered on a full time and permanent basis. We can offer a fantastic range of benefits in an environment that offers career...


  • Lincoln, United Kingdom Stafforce Full time

    **Hours**: - Monday to Friday 17:00 to 23:00 - Saturday 08:00 to 23:00 - Sunday 08:00 to 23:00 **Duties**: - Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & web chat contact channels, ensuring they are at the centre of your decision making - Achieve your individual and team...


  • Lincoln, United Kingdom Stafforce Full time

    **Hours**: - Monday to Friday 17:00 to 23:00 - Saturday 08:00 to 23:00 - Sunday 08:00 to 23:00 **Duties**: - Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & web chat contact channels, ensuring they are at the centre of your decision making - Achieve your individual and team...


  • Lincoln, United Kingdom Stafforce Full time

    **Hours**: - Monday to Friday 8am to 6pm **Duties**: - Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & web chat contact channels, ensuring they are at the centre of your decision making - Achieve your individual and team objectives and KPI targets - Through effective call...


  • Lincoln, United Kingdom Reflect Recruitment Group Full time

    This is a full time Monday - Friday - 8.30-17.00 - The Customer Service Representative will support a customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues. - Key Accountabilities-...


  • Lincoln, United Kingdom Reflect Recruitment Group Full time

    This is a full time Monday - Friday - 8.30-17.00 - The Customer Service Representative will support a customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues. - Key Accountabilities-...


  • Lincoln, United Kingdom East Midlands Railway Full time

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and our Station teams make a crucial...


  • Lincoln, United Kingdom East Midlands Railway Full time

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and our Station teams make a crucial...


  • Lincoln, United Kingdom Future Prospects Group Ltd Full time

    Customer Service AdvisorLincoln, Full Time, PermanentSalary £27,810 per annumDays of work – Monday, Tuesday, Wednesday, Thursday and SaturdayOur Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email communication.THE...