Senior Account Manager
3 months ago
Location: Lemington Spa, UK
Role: Senior Account Manager
Our Client
Our client is a B-Corp-certified company providing translation and localisation services. They have been in business for over 40 years and are the trusted translation partner for clients and brands across the globe. Their portfolio is rapidly expanding and they are looking for a Senior Account Manager to join their friendly international team in Lemington Spa, UK.
The Role
As a Senior Account Manager you will be working in a client-facing role managing your own diverse portfolio of current key clients with plenty of opportunity to grow and develop existing relationships while bringing new business onboard too. Cross selling and upselling of a wide range of translation services is important in this role. Besides this you will respond to all new enquiries from clients within your assigned portfolio and make proactive recommendations to enhance project outcomes. Listening to your clients needs, gaining an in-depth understanding of your client requirements by comprehensive questioning will help you to identify bespoke solutions to reach project goals.The job would also include line management responsibilities where you will manage and mentor more junior members of the team.
This is a very interesting role that suits someone who is very experienced in the translation industry who has previous experienec in managing a high volume and complexity of accounts.
**Requirements**:
What we are looking for:
Previous experience working in a client facing, B2B services environment
Relevant industry experience is a must
Previous account management experience
Strong commercial focus and target driven
Previous experience in managing or coaching staff
Strong communication in English both written and verbal
Additional language skills a plus but not required
Strong computer skills
Results focused with attention to detail
Resourceful, proactive and able to act on initiative
**Benefits**:
Competitive salary
Performance bonus of 10%+ of salary
A comprehensive ongoing training programme with plenty of opportunities to broaden and develop skills
Great career progression
A friendly, people-focused supportive culture
Well-being programmes and social events
Hybrid working arrangement depending on level of experience and training requirements
Casual dress
Referral programme
Relocation assistance
About Talingual
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
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