Tyre Retail Assistant

5 months ago

Exeter, United Kingdom Protyre Full time

Protyre is looking for an enthusiastic **Retail Assistant** to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

Reporting to the Centre Manager will be responsible for dealing directly with customers both in person and on the phone, to help deliver the company business objectives, whilst ensuring a high level of customer service.

**Benefits**:

- A chance to earn a regular bonus,
- Staff discounts on servicing, tyres and MOTs
- Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program
- Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.

**About you**:

- Excellent customer service skills
- Excellent phone etiquette
- Previous administration experience
- The willingness to constantly learn and improve your knowledge
- The ability to act on your own initiative and take responsibility for the quality of your work
- Full valid Driving Licence

**About the role**:

- Booking vehicles into diary
- Meet & Greet customers
- Ordering parts into centre
- Delivering customer contact to a high standard.
- Work in a safe manner and comply with health & safety regulations at all times.
- Make customers and/or management aware of any additional faults on the vehicle.
- Carry out other duties as you may reasonably be called upon to perform

**Why join Protyre?**

Protyre is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS)

Pay: £27,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Exeter: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a good understanding / knowledge of the Automotive environment?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)
- Office: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: AO/EXETER/RA/MOB

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