Service Advisor

4 months ago

West London, United Kingdom TrustFord Full time

Department:

- Aftersales, Service Advisor**Location**:

- Alperton, West LondonSalary Range:

- Hourly rate from £12.35 plus bonus, 33 days holiday, Life Assurance and other great Company benefitsContract Type:

- Permanent

**"I didn't have to know how engines worked - knowing how people worked was enough.”**

Join us at the world's largest dedicated Ford dealer and you'll deliver a service your customers can trust and you can take great pride in. We're investing in our business and we'll invest in you and your career, too. Together, we'll grow, innovate and set the benchmark for our industry.

We are looking for a **Service Advisor **who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.

Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.
- **Are you a team player?**:

- **Are you customer focused?**:

- **Do you have great organisational skills?**:

- **Can you drive the standard in customer care?**:

- **Do you have a good telephone manner**:

- **Are you able to carry out multiple tasks simultaneously**
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Bonus payments based upon your performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website

**HAPPY TO TALK FLEXIBLE WORKING.**

**For your first 5 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.**

**TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

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