Receptionist

3 months ago

Lisburn, United Kingdom Platinum Recruitment NI Ltd Full time

**Receptionist**

**14 hours per week**

**£11.59 per hour**

**Lisburn**

**Temporary vacancy 04/12/23 - 22/05/24**

**Job Purpose**:
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone. The duties will also include operating a computerised booking/cash system, selling shop stock/issuing receipts and maintenance of information databases, directing museum visitors and other users.

The post holder will assume other delegated duties relevant to the post reasonably assigned by the Assistant Museum Services Manager including participation in the interchange of duties/location to cover annual leave/other absences.

**Key Duties**:
2. Operation of a computerised booking/cash system including recording, monitoring and reporting to management all relevant information in relation to bookings and visitor numbers/usage. Reconciliation of cash processing lodgements in accordance with Organisation procedures.

3. Handling and selling of Museum shop stock, stock control and merchandising. Promotion of organisation services and special events and assisting at events as required.

4. Provision of clerical and administrative support to include word processing, filing and maintenance of records. Maintaining the maintenance contractor logbook.

5. Ensure all Health & Safety legislation, published relevant guidelines and Organisations Health & Safety policies and procedures are complied with in relation to the services and activities within the facility to provide a safe environment for employees and contractors.

6. To undertake general clerical duties relevant to provide support across the section appropriate to the level of the post.

**Essential Criteria**:
It is essential that applicants have a minimum of:
**Qualifications**:
**1.1** - 5 GCSE passes at grade A-C, NVQ Level 2 in Administration or equivalent.

**Experience**:
**1.2** - A minimum of one years’ experience in a customer service environment or receptionist post.

Where applicants do not hold the qualifications as outlined in **1.1**, they must demonstrate a minimum of **three** years’ experience as outlined in **1.2** above.

**Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abides by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.**

**Job Types**: Part-time, Temporary contract

**Salary**: £11.59 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Ability to commute/relocate:

- Lisburn, County Antrim: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- Receptionist: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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