Private Patient Sales Advisor

4 days ago


Horley, United Kingdom Spire Healthcare Full time

**Private Patient Sales Adviser | Full Time| Horley**
Spire Gatwick Park are looking for a dynamic customer service professional to join our Business Development team. Working in a fast paced Customer Service and sales environment, you will be confident in your approach whilst showing empathy as you speak with patients on a daily basis and constantly delivering outstanding customer service. This is a fantastic opportunity to join a fast growing team with lots of opportunities to grow and progress.

Spire Gatwick Park Hospital is just a few miles away from Gatwick Airport. Central London and Victoria station are a 30 minute train ride away. The Hospital consists of 2 Outpatient areas, plus a Bupa Health Assessment Centre. There are 2 ward areas with 29 single rooms, a 2 bedded emergency recovery unit with a 16 bedded day care unit and five single rooms. There are also 3 Operating theatres - 2 with laminar flow

**Duties and responsibilities**:
You will be part of the team responsible for responding to all enquiries from patients who wish to pay for their own treatment, this will include requests and queries that come into the hospital. You will be required to provide accurate pricing information on a range of procedures and specialities and proactively chase existing quotations through to closure. You will also be required to book appointments for all self-pay patients.

**Who we're looking for**:

- Customer Service experience
- Someone who is comfortable objection handling and working to targets
- You will need to have excellent customer service skills and have a caring demeanour as you speak with patients
- Experience of or knowledge of Healthcare would be beneficial but not essential
- Happy to speak people about their procedure

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with free parking close by

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
- For us, it's more than just treating patients; it's about looking after people.About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Gatwick Park Hospital offers world-class care and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, we're specialists in a wide range of treatments that can be personalised to your needs.



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