Service Administrator

3 weeks ago


Eastbourne, United Kingdom Rossetts Commercials Full time

**MATERNITY COVER - 9-12 MONTH CONTRACT**

Rossetts Commercials are looking to recruit for **Service Administrator **on a part-time basis to join their busy team in Eastbourne for a fixed term of 9-12-months.

Rossetts Commercials are a Mercedes-Benz Commercial Vehicle dealer situated in the South East. Covering sales through to service, we are a ‘one-stop shop’ for all commercial vehicle needs. We are dedicated to developing our staff and are passionate about promoting within.

**Responsibilities**:

- Administration support for the service department and site manager.
- Organising collections/drop offs of customer vehicles.
- Telephoning customers to ensure vehicles are ready for collection.
- Chasing order numbers and ensuring payment deadlines are met.
- Hours: 32 hours per week Tuesday to Friday 08:00 - 16:30 with a 30 minute unpaid lunch break. Optional overtime available on Saturdays between 07:00 to 13:00 in accordance with the Company Rota.

**Personal Specification**:
Essential
- Previous experience in a Customer Service role within a Vehicle Service Dealership is preferred but not essential
- Open attitude to learning and being part of a team
- Knowledge and experience of working with Microsoft packages (Outlook, Excel, Word, etc.)
- Great customer handling skills and putting the customer first
- Excellent organisation skills to deal with a large administration workload and conflicting deadlines
- Excellent communication and interpersonal skills
- A flexible approach to work duties with a willingness to learn

**Desirable**
- Kerridge Experience
- One Link Experience / CV Link Fleet booking system

**Benefits**
- Access to progressive Mercedes-Benz training
- 22 days holiday, plus Bank Holidays (pro-rata for part time employees)
- Cycle to work scheme
- Staff referral scheme
- Death in service benefit
- Company pension scheme
- The little things - Rossetts likes to reward their staff throughout the year, including a turkey at Christmas and a special gift on your birthday

**Hours**

3 days per week (24 hours), 08:30am to 05:00pm (30-minute unpaid lunch break)

**Job Types**: Part-time, Fixed term contract

**Salary**: £13,104.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Profit sharing
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: One location



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