Peak Season Support Care Administrator
1 week ago
Fixed Term Contract running from March until 30th November 2024.
Full time - 34.5 hours worked Monday to Friday
Location - Split between home and our Shipley Office (Tuesday’s in the office)
National: £21,450 + Benefits
**Would you like to be part of a small team who play a vital part in helping Macmillan reach our fundraising goals? Are you open to expanding your Customer Service Experience further and interested in seeing a different side to Macmillan?**
About the role
In this role as a Supporter Care Administrator you will be responsible for logging the fundraising complaints and compliments we receive, ensuring delivery of high-quality and accuracy within an agreed timescale. You will also support in categorising data and perform day to day administration tasks, such as data input and updating contacts lists.
Being a part this small team, you will help to deliver an excellent supporter experience and play a vital role in helping us achieve our commitment to our supporters, along with supporting us to meet our ambition of reaching and improving the lives of everyone living with cancer.
About You
About us Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to be their best self to work.
Recruitment Process
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
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