Onboarding Executive

**About us**:
As the global shift to e-commerce accelerates, we are experiencing a massive surge in demand for our e-commerce tool and we are looking to build the best, brightest and most customer-oriented sales team in the world.

**Who are you**:
You are high energy, love a challenge, and enjoy working on building something meaningful. You want to play a critical role in a fast-growing software company. You are self-motivated, willing to influence company culture and want to play a key role in sales and company growth. You are smart and passionate about customers - and have a track record of finding opportunities and helping customers succeed. You are confident in your verbal and written communication skills and love to develop lasting relationships with your customers. Technology comes as second nature and you feel comfortable remotely presenting and demonstrating software.

**What you will do**:

- Develop a deep understanding of our Repricer product and how it adds value to our customer’s businesses
- Work with trials to turn them into customers - using your product knowledge & demos (gentle sales)
- Provide a white glove onboarding service to our customers to ensure the highest level of adoption and product engagement
- Understand market trends and ensure you are always giving the best advice and direction to our customers on how to grow their business
- Manage, track, and report on all customer activities and results using CRM systems
- Work closely with other teams (product, support etc) to ensure customer satisfaction and retention

**What you will bring**:

- A demonstrated track record of customer success activity.
- Fantastic account management skills and you are constantly looking for ways to better support your customers and grow your relationship with them.
- Some sales experience would be advantageous, preferably with a technology or SaaS company.
- Excellent verbal and written business communication skills with the ability to build strong relationships both internally and with our customers.
- A growth mindset - always looking for ways to learn and develop, and always looking to share your experience, passion and knowledge with your customers and your team.
- Genuine excitement and passion for helping customers succeed, and have a real appetite to help e-commerce trailblazers build incredible businesses.
- Thrives in a high-energy team environment and has the ambition to build an exciting career in one of Ireland’s fastest growing tech companies.

**What we can give you**:

- An opportunity in a Growing Company where you can see the impact of your work
- Generous remuneration
- Flexible working
- Healthcare
- Pension
- 22 days holidays

**Benefits**:

- Company pension

Schedule:

- Monday to Friday