Call Centre Researcher

3 weeks ago

Ellesmere Port, United Kingdom Revive Recruitment Full time

Revive Recruitment are looking to engage with experienced inbound or outbound call centre agents for an expanding department at a highly reputable company in Ellesmere Port. If you hold great telephone skills and have worked previously within the call centre environment, we have a great permanent position for you

**Position Title: Call Centre Researcher**
**Location: Ellesmere Port**
**Salary: £22,800 per annum**

**Hours: 8.30am to 5.00pm, Monday to Friday**

**Key areas of responsibility**:

- Completing research calls to gather relevant information on contact names, location information, tender details, material usage specifically related to their market.
- Updating all captured information on to the database.
- Meeting the current telephone call time target.
- Being responsible for your own work and meeting the department quality standards
- Building relationships with contacts.

**Skills and experience required**:

- Previous call centre experience, in either inbound or outbound is essential for this position.
- A confident telephone manner with the ability to hold conversation and gather information.
- Ability to work to and achieve targets
- IT Literate
- Ability to listen to, absorb and interpret information.
- Good written & verbal communication Skills
- Ability to work unsupervised, using own Initiative
- Self motivated & confident in your own ability

**In return**:

- 25 days holiday per year plus bank holidays (rising to 27 days following 2 years service)
- Your birthday off each year
- Free car parking and Great training and opportunities to grow.

Keywords: Call centre, telesales, customer service, telephone, inbound, outbound, financial,
Agent

Unfortunately due to a high volume of CV’s we cannot respond to every applicant. In the event that we haven't contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,800.00 per year

**Benefits**:

- Childcare
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Wellness programme

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ellesmere Port, Cheshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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