Integrated IT Systems Operator

4 weeks ago

Norwich, United Kingdom UEA Full time

**About the Role**:
**IT and Computing Services**
***
**Integrated IT Systems Operator**
**Ref: TC879**
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**Salary on appointment will be £28,929 per annum, with an annual increment up to £35,308 per annum**
***
This is an exciting opportunity to take a leading role in the running of UEA’s business focused IT services.

We have a vacancy in Integrated Operations for an Integrated IT Systems Operator primarily aligned with our Windows Applications Team, but you will also work with colleagues in similar roles aligned to other IT teams to deliver an effective IT Operations function.

The responsibilities of this role involves taking the lead on common IT service operational activities such as fulfilling user service requests, carrying out regular system admin tasks and responding to incidents. Creation and maintenance of related documentation will be essential, as will working with users, stakeholders and suppliers.

This full-time post is available on a fixed term basis until 3 September 2024.

Benefits include:

- 39 days **annual leave** inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- **Family and Work-life balance policies** including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous **pension scheme** with life cover for dependants, plus incapacity cover.
- **Health and Wellbeing**:discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
- **Campus Facilities**:Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping **discounts **to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- **Personal Development**:unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

**Closing date: 5 April 2024**

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

**Further Information**:

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