Customer Service Assistant/supervisor

5 months ago


Grimsby, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Customer Service Assistant/Supervisor -Grimsby**

**Hours per week: 20 hours hours per week**

**Hourly rate: £11.50 - £13.50 per hour**

**This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.**

**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**
- **Hit the Jackpot on an exciting new career with Admiral**_
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS1CSA

**Job Types**: Part-time, Permanent

**Salary**: £11.50-£13.50 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Grimsby, DN31 1DG: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aged 18 or above due to Licensing Laws?
- If successful we carry out DBS checks. Are you comfortable with this?
- Are you fully flexible to work a range of day, afternoon, evening, night and weekend shifts at 20 hours per week?

Work Location: In person



  • Grimsby, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Grimsby** **Hours per week: 20 (2x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week.** **This role...


  • Grimsby, North East Lincolnshire, United Kingdom LKQ Euro Car Parts Full time

    Job Title: Customer Service SupervisorAt LKQ Euro Car Parts, we're committed to delivering exceptional customer service and creating a positive experience for our customers. As a Customer Service Supervisor, you'll play a key role in leading our retail team to achieve this goal.Key Responsibilities:Lead and manage a team of retail colleagues to deliver...


  • Grimsby, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Grimsby, DN36 4PT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Grimsby, United Kingdom Peter Hogarth & Sons Limited Full time

    We're looking to add an enthusiastic customer service assistant to our busy team helping us become even more efficient and responsive for our customers. **Responsibilities** The primary task of this role is to assist our experienced external sales force with processing customer orders, quotation requests, handling general customer enquiries and...


  • Grimsby, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Grimsby, DN36 4PT **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...


  • Grimsby, North East Lincolnshire, United Kingdom LKQ Euro Car Parts Full time

    Job Title: Customer Service SupervisorAt LKQ Euro Car Parts, we're committed to delivering exceptional customer service and creating a positive experience for our customers. As a Customer Service Supervisor, you'll play a key role in leading our retail team to achieve this goal.Key Responsibilities:Lead and manage a team of retail colleagues to deliver...


  • Grimsby, North East Lincolnshire, United Kingdom LKQ Euro Car Parts Full time

    Job Title: Customer Service SupervisorAt LKQ Euro Car Parts, we're committed to delivering exceptional customer service and creating a positive experience for our customers. As a Customer Service Supervisor, you'll play a key role in leading our retail team to achieve this goal.Key Responsibilities:Lead and manage a team of retail colleagues to deliver...


  • Grimsby, United Kingdom WAUGH PETROLEUM Full time

    We are looking for a Customer Service Assistant to join our team at Shell Grimsby. 10 hours per week. Must be 18 or over. Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day....

  • Retail Supervisor

    4 months ago


    Grimsby, United Kingdom ASDA EXPRESS Full time

    **Role**:Retail Supervisor **Location**:Grimsby, DN36 4PT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Retail Supervisor who can lead, inspire and motivate a team to join our welcoming Petrol Forecourt! Our Retail Team...

  • Retail Supervisor

    5 months ago


    Grimsby, United Kingdom Asda Express Full time

    **Role**:Retail Supervisor **Location**:Grimsby, DN36 4PT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to £11.94 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Retail Supervisor who can lead, inspire and motivate a team to join our welcoming Petrol Forecourt! Our Retail Team...


  • Grimsby, United Kingdom St James Hotel Full time

    St James Hotel are seeking housekeeping Supervisor to work and lead our Housekeeping assistants. Making sure our housekeeping operations run smoothly. **Who are we**: We are 123 Bedroom hotel located in Grimsby Town centre, with 5 conference rooms. **What we offer**: Free Meals Staff Incentives Discounted stays within company hotels Free...


  • Grimsby, North East Lincolnshire, United Kingdom Tradewind Recruitment Full time

    Job Title: Midday Supervisor AssistantJob Summary: Tradewind Recruitment is seeking a dedicated and enthusiastic Midday Supervisor Assistant to assist pupils during lunchtime at a highly respected SEND school in Grimsby.Key Responsibilities:* Ensure the safety and well-being of pupils during lunchtime* Assist with the serving of food and drinks* Lead...


  • Grimsby, North East Lincolnshire, United Kingdom Tradewind Full time

    Job Title: Midday SupervisorWe are seeking a dedicated and enthusiastic Midday Supervisor to assist pupils during lunchtime at a highly respected SEND school in Grimsby.Key Responsibilities:Ensure the safety and well-being of pupils during lunchtimeAssist with the serving of food and drinksLead activities and gamesMaintain a calm and positive atmosphere in...


  • Grimsby, North East Lincolnshire, United Kingdom Tradewind Full time

    Job Title: Midday SupervisorWe are seeking a dedicated and enthusiastic Midday Supervisor to assist pupils during lunchtime at a highly respected SEND school in Grimsby.Key Responsibilities:Ensure the safety and well-being of pupils during lunchtimeAssist with the serving of food and drinksLead activities and gamesMaintain a calm and positive atmosphere in...


  • Grimsby, United Kingdom Lincolnshire Co-op Full time

    About the role: Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile!  Every day will offer a new experience, and you’ll be involved in a wide range of...


  • Grimsby, North East Lincolnshire, United Kingdom Vestas Full time

    Job Title: Deputy Offshore Service SupervisorVestas is seeking a highly skilled and motivated individual to join our Offshore Service Team as a Deputy Offshore Service Supervisor. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our wind turbines.Responsibilities:Compliance to Vestas' Health and Safety...


  • Grimsby, North East Lincolnshire, United Kingdom Vestas Full time

    Job Title: Deputy Offshore Service SupervisorVestas is seeking a highly skilled and motivated individual to join our Offshore Service Team as a Deputy Offshore Service Supervisor. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our wind turbines.Responsibilities:Compliance to Vestas' Health and Safety...

  • Midday Supervisor

    2 weeks ago


    Grimsby, North East Lincolnshire, United Kingdom Tradewind Recruitment Full time

    Job Title: Midday SupervisorWe are seeking a dedicated and enthusiastic Midday Supervisor to assist pupils during lunchtime at a highly respected SEND school in Grimsby.The successful candidate will be responsible for ensuring the safety and well-being of pupils during lunchtime, as well as helping with the serving of food and drinks, leading activities and...

  • Supervisor

    5 months ago


    Grimsby, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Supervisor, Grimsby** **Hours per week: 30 (5x shifts)** **Hourly rate: £12.20** **Shift pattern: You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week.** If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times. Hit the Jackpot on an exciting new...


  • Grimsby, North East Lincolnshire, United Kingdom Chartwells - Schools Full time

    School Customer Service AssistantAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? We are looking for a Customer Services Assistant to join our team in a part-time capacity, contracted to 18.75 hours per week.As a Customer Services Assistant, you will contribute to a passionate and friendly team...