Inbound Sales Advisor
7 months ago
**Inbound Sales Advisor**
- **Salary**:_£20,475 - £21,450 per annum (+OTE up to £5000)
- **Hours**:_Working 37.5 hours per week on a rolling shift pattern across the opening hours of our business which are:
Monday - Friday 8.00am - 8.00pm
Saturday 9.00am - 5.00pm
Sunday 10am - 4.00pm
- (It’s only 1 in 3 weekends you will be working - you won’t be here every weekend unless you want the overtime that is)_
- **Who are we?**_
The Consumer Helpline, part of the TCH Group, is an award-winning contact centre based in a brand new office location in Llansamlet Swansea.
Our people are our biggest asset, we believe in moving people up, not on.
We are looking to recruit Inbound Sales Advisors to join our close knit and diverse family, we provide all of our staff with the opportunities to learn and grow with us. You may be surprised to know all of our Team Leaders once started with us on the phones themselves.
As we enter our biggest year of growth we will have multiple opportunities to quickly progress within the business - could this be you stepping up?
We can't do what we do without our talented colleagues. That's why we offer some great benefits including:
- Free onsite parking
- Fortnightly pay
- 28 days holiday per year
- Dress for your day
- OTE of up to £5000 per year (Just for doing your job well)
- Weekly team incentives
- Monthly recognition awards
- Opportunities for training and progression
- Free fresh fruit
- Free gym membership
- Discounted food/beverages at local businesses
- 2 x Free tickets to an Ospreys Rugby match of your choice
Just to name a few
- **The Role**:_
- As an Inbound Sales Advisor you will be answering **incoming calls** from new customers looking to go through quotes for travel insurance and get those policies set up
- Ensure all information is being recorded accurately
- Explaining to customers the benefits of their policy and what is included
- Ability to build a strong rapport with customers
- Experience using computer systems would be a great starting point
- **What are we looking for in you?**_
- Reliable and hardworking.
- Customer focused
- Great communication skills - we love to talk too
If you have never worked in a contact centre before that is absolutely fine some of our best staff never had before either If you have customer focused experience in hospitality, retail, care, sales or customer service then one of our friendly in house recruitment team would love to speak with you today
**Job Types**: Full-time, Permanent
**Salary**: £20,475.00-£21,450.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Swansea: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Can you commit to a rolling shift pattern including evenings and some weekends?
Work Location: In person
Reference ID: SSS081123
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