Inbound Sales Advisor

7 months ago


Swansea, United Kingdom The Consumer Helpline Full time

**Inbound Sales Advisor**
- **Salary**:_£22,425 - £23,400 per annum (+ commission)
- **Hours**:_Working 37.5 hours per week on a rolling shift pattern across the opening hours of our business which are:
Monday - Friday 8.00am - 8.00pm

Saturday 9.00am - 5.00pm

Sunday 10am - 4.00pm

(It’s only 1 in 3 weekends you will be working - you won’t be here every weekend unless you want the overtime that is)
- **Who are we?**_

The Consumer Helpline, part of the TCH Group, is an award-winning contact centre based in a brand new office location in Llansamlet Swansea.

Our people are our biggest asset, we believe in moving people up, not on.

We are looking to recruit Inbound Sales Advisors to join our close knit and diverse family, we provide all of our staff with the opportunities to learn and grow with us. You may be surprised to know all of our Team Leaders once started with us on the phones themselves.

As we enter our biggest year of growth we will have multiple opportunities to quickly progress within the business - could this be you stepping up?

We can't do what we do without our talented colleagues. That's why we offer some great benefits including:

- Free onsite parking
- Fortnightly pay
- 28 days holiday per year
- Dress for your day
- Weekly team incentives
- Monthly Recognition Awards
- Opportunities for training and progression
- Free fresh fruit
- Free Gym Membership
- Discounted Food/Beverages at local businesses
- 2 x Free tickets to an Ospreys Rugby Match of your choice

Just to name a few
- **The Role**_
- Answering **incoming calls** from new customers looking to go through quotes for travel insurance and get those policies set up
- Excellent listening skills to ensure all information is recorded accurately
- Ability to bring a strong rapport with customers
- Proficient with using computer systems
- When needed making outbound calls to customers who have been through their insurance quote online and may need additional support
- **What are we looking for in you?**_
- Reliable and hardworking.
- Customer focused
- Great communication skills - we love to talk too

If you have never worked in a contact centre before that is absolutely fine some of our best staff never had before either

If you have customer focused experience in hospitality, retail, care, sales or customer service, love talking to people, supporting them to get the best products to meet their needs and want to be part of a people focused business then one of our friendly in house recruitment team would love to speak with you today
- All successful applicants will have a soft search Credit Check and DBS check prior to starting their role._

**Job Types**: Full-time, Permanent

Pay: £11.50-£12.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Application question(s):

- Can you reliably commit to working full time on a rotating shift pattern basis?

Work Location: In person

Reference ID: SSCS250423


  • Inbound Sales Advisor

    7 months ago


    Swansea, United Kingdom The Consumer Helpline Full time

    **Inbound Sales Advisor** - **Salary**:_£20,475 - £21,450 per annum (+OTE up to £5000) - **Hours**:_Working 37.5 hours per week on a rolling shift pattern across the opening hours of our business which are: Monday - Friday 8.00am - 8.00pm Saturday 9.00am - 5.00pm Sunday 10am - 4.00pm - (It’s only 1 in 3 weekends you will be working - you won’t be...


  • Swansea, City and County of Swansea, United Kingdom CV Library Full time

    CV Library is seeking a highly motivated Sales and Technical Advisor to join our team. As a key member of our sales team, you will be responsible for supporting existing customers and accounts, providing technical advice, and promoting our client's products and services.Our client is a leading manufacturer of mechanically engineered products, serving...

  • Customer Sales Advisor

    6 months ago


    Swansea, United Kingdom Admiral Insurance Plc Full time

    Are you looking to take the first steps into developing a lifelong career? Why not start in a multi-award-winning company that prioritises your career growth and development. We are currently recruiting for Customer Sales Advisors to join our fun, competitive and industry leading New Business department! So, what is the role of a Customer Sales...

  • Sales Advisor

    6 months ago


    Swansea, United Kingdom H&M Full time

    This is a permanent Part-time position offering 20** **hours per week. The position is based in the H&M Swansea store. As a Sales Advisor, you are responsible for always putting our customers first** **while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit** **in your store** **and...


  • Swansea, United Kingdom The Recruitment Co. Full time

    The Recruitment Co. is urgently recruiting for Life Insurance Sales Advisors to join our clients team based in the Llansamlet area.Salary: £25- £40k depending on experience + Performance Bonus + Annual Bonus for top performers. (1yr experience would start from £25k and 2yr+ experience would be a senior advisor role paying up to £40k basic)Hours of work:...


  • Swansea, United Kingdom Anytime Fitness Swansea Full time

    _Anytime Fitness_ is considered to be a premier place to work within the industry, where our mission is to help you Get to a Healthier Place®! We are seeking a highly motivated individual with a passion for helping others improve their lives through health and fitness. This is a position to help grow our location department by working in a creative, fun and...


  • Swansea, United Kingdom F.Hinds Full time

    **F.Hinds Swansea 20hrs: Wed 9.15-5.15, Fri 9.15-5.15 and Sat 11-4** **Benefits include**: - **A competitive salary and package**: - **Excellent staff discount scheme**: - **Staff reward scheme**: - **Generous pension scheme**: - **Employee & family support & counselling - Retail Trust**: - **First Class Training programme**: - **Career progression...


  • Swansea, United Kingdom Amplifon Full time

    Sales And Customer Service Advisor Swansea Hours: | Mon-Fri (am - pm). Salary: £, + Variable commission scheme A Career to Be Proud Of… We are looking for a Sales and Customer Service Advisor to join our high street branch in Swansea. You will be working on the reception desk managing the diary for the Audiologist, making calls to...


  • Swansea, United Kingdom Robert Half Full time

    Robert Half are delighted to partnering exclusively with Insight Workplace Health to recruit for a Sales & Marketing Manager to join the business. This role will be based at their offices in Swansea and can offer hybrid working. The Company Insight Workplace Health is an accredited multidisciplinary occupational health provider. With a workforce of...

  • Sales Advisor 35h

    6 months ago


    Swansea, United Kingdom H&M Full time

    As a Sales Advisor, you are responsible for always putting our customers first** **while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit** **in your store** **and share product and fashion** **knowledge. **Key responsibilities**: - You are responsible for inspiring our customers by...


  • Swansea, United Kingdom Brenntag Full time

    **CUSTOMER SERVICE ADVISOR**: Our team in **Swansea** currently has an opening for a **Customer Service Advisor** The role of a Customer Service Advisor is a key office-based support role, with a strong administrative bias, responsible for providing assistance across the depot, which will involve: - Receipt and processing of customer orders, as well as...

  • Sales Advisor

    6 months ago


    Swansea, United Kingdom H&M Full time

    Company Description Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and eager? -...


  • Swansea, United Kingdom HAYS Full time

    Customer Service Advisor / Sales Administrator - Swansea - 12 Month Fixed term contract Your new company Your new company is a well-established organisation based in the heart of Swansea. My client is seeking a proactive individual who is tech-savvy and comfortable working in a fast-paced environment. Your new role Your new role as a Customer Service...

  • Sales Advisor

    3 weeks ago


    Swansea, United Kingdom Bt Group Full time

    Full time: PermanentSalary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.Maybe you have a wealth of life experience and building relationships, or maybe negotiating...


  • Swansea, United Kingdom HAYS Full time

    Customer Service Advisor / Sales Administrator - Swansea - 12 Month Fixed term contract Your new company Your new company is a well-established organisation based in the heart of Swansea. My client is seeking a proactive individual who is tech-savvy and comfortable working in a fast-paced environment. Your new role Your new role as a Customer Service...

  • Parts Sales Advisor

    6 months ago


    Swansea, United Kingdom Pic Up Spares Ltd Full time

    '''Job Overview''' We are currently seeking a Parts Advisor to join our team. As a Parts Advisor, you will be responsible for assisting customers in finding the right parts for their vehicles and providing exceptional customer service. This is a vital role in our organization as you will be the main point of contact for our customers in regards to their...

  • Service Advisor

    6 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: £24350 - £26750 per annum **Job ref**: 131832 **Vehicle Service Advisor required in Swansea** - Starting rate of £12 per hour with access to £200 per month in performance based bonuses. - Monday to Friday only 8:30am to 5:00pm, with a 4:00pm Friday...

  • Sales Advisor

    6 months ago


    Swansea, United Kingdom 360 Resourcing Solutions Full time

    **Job Title: Sales Consultant** **Location: Swansea** **Salary: £22,000 basic salary + commission, OTE £50,000** We are recruiting for a leading provider of high-quality home furniture and décor and are seeking a dynamic and experienced Senior Sales Consultant to join thier team. **Responsibilities**: - Drive sales through excellent customer service...

  • Service Advisor

    6 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: £26975 - £32000 per annum **Job ref**: 132175 **Service Advisor required in Swansea.** - Starting salary of £26,975 per annum with access to a very rewarding uncapped bonus scheme & overtime. - Monday to Thursday 8:00am-5:00pm and Friday...

  • Service Advisor

    6 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: £26820 - £30000 per annum **Job ref**: 131679 **Vehicle Service Advisor required in Swansea** - Starting basic salary of £26,800 per annum with access to £250 per month in performance based bonuses. - Monday to Friday and 1 in 2 Saturdays 8:30am to...