Fundraising and Volunteering Coordinator

4 weeks ago


London, United Kingdom HHUGS Full time

Position: Fundraising and Volunteering Coordinator
Reports to: Operations Director
Location: London, SW2
Working hours: Full-time 9-5pm (Part time considered)

**Salary**: Negotiable. Dependent on experience
Deadline**:Tues 2nd May 2023 ** 11:59pm

**ABOUT HHUGS**

Helping Households Under Great Stress (HHUGS) is the only UK registered charity of its kind providing assistance to households impacted by counter-terrorism, national security and extremism-related laws, policies and procedures, in the UK and abroad, We strive to bring relief and support to households devastated by anti-terror raids by offering pastoral, financial, and practical support, advice and information through a country-wide network of dedicated volunteers. Since its inception in 2004, HHUGS has been a beacon of light to families struggling to survive in the shadows of society. HHUGS aims to provide the crucial emotional and moral support and practical skills necessary to empower these invisible victims to re-emerge from the darkness as confident individuals and full members of society.

**JOB PURPOSE**
- **Are you hard-working, talented and want to contribute to alleviating the hardship of some of the most overlooked families in the UK? Do you thrive when part of a team, working together towards ambitious targets?**_

We are seeking a creative, enthusiastic and motivated Fundraising and Volunteering Coordinator, with strong relationship building and networking skills, to join our small but dedicated and ambitious team. You will develop, support and champion new and existing fundraising initiatives, to increase income generation whilst raising HHUGS profile.

We are looking for a determined, personable individual, passionate about making a difference, with a proven track record of fundraising, achieving high standards and growing fundraising income. You will be the first point of contact for our valued donors, volunteers, members of the public considering undertaking fundraising or volunteering activity on our behalf, providing excellent customer care and support.

You are an excellent communicator and relationship builder, confident in building strong working relationships with internal and external stakeholders and with proven success in working with and developing volunteers to support this growth. You will ensure fundraising activity is accurately recorded, provide the relevant fundraising tools and manage donation processing.

As a confident networker and natural communicator, you will also support and implement the volunteering strategy, by establishing, and developing volunteer relationships.. You will plan and manage fundraising events, challenges and activities, and support our fundraising campaigns. Some work will be required out of usual office hours, to support our evening and weekend events. You will be able to represent the charity to external stakeholders, build relationships and reputation

**KEY RESPONSIBILITIES**

**Event Organisation and Fundraising Challenge Coordination**
- Work with the Fundraising Team to increase income through the delivery of a strategic, cohesive fundraising programme and ensure delivery against objectives.
- Work with the Fundraising Manager (or Operations Director, in their absence) to plan and implement a programme of fundraising events and challenges and ensuring they meet targets - including promoting places available.
- Attract and acquire new individual fundraisers as well as engaging existing fundraisers, providing support, leadership, and motivation to raise sponsorship and maximise their fundraising potential.
- Develop and implement an outreach and supporter care plan to reach targets for fundraising income from individuals, including acquisition, supporter care and retention.
- Provide outstanding supporter care to challenge and individual event participants, donors and volunteers, maximising engagement at all stages of their journey.
- Maximise the use of digital and social media to promote events and steward supporters
- Record, monitor and follow up with donors and challenge participants to ensure pledges are fulfilled and fundraising targets attained.
- Manage in seasonal fundraising campaigns, event stalls and fundraising collections (at mosques, streets, TFL and universities) within London.
- Source, liaise with and negotiate contracts with sponsors, venues, caterers, and suppliers, donations in kind, for fundraising events and merchandise
- Oversee resources, including the management of stock, stationary and merchandise and working with designers and suppliers
- Manage printing and orders of merchandise, and ensure effective distribution of our promotional and fundraising materials to volunteers.
- Promote and assist in the production of fundraising appeals and campaigns, and their materials.
- Recruit and engage with donors or fundraisers during campaigns and challenges to generate income
- Attend, promote, represent and raise funds for the charity at external events.
- Identi



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