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Contract Logistics

7 months ago

Milton Keynes, United Kingdom Yusen Logistics (UK) Full time

Job Ref

VTFYAM00449

City:
Milton Keynes

Department

Contract Logistics

Salary

Salary of between £55,000 - £60,000

Status

Full Time

Type

Permanent

The Company

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are currently seeking a Contract Manager to Join our organisation.

The role will offer a salary range of between £55,000 and £60,000 (DOE) per annum.

What we will offer you:

- Bonus (up to 12%)
- Permanent Health insurance cover (40% of salary cover)
- Pension scheme - 6 % matched employer contribution
- Comprehensive private family health cover
- 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
- Opportunity for Unpaid Leave
- Up to 10 days international remote working
- Critical Illness Cover
- MyStrength Wellbeing App
- Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- Employee benefits i.e. Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Tailored development and career opportunities

Main Responsibilities:
1. Relationship Management
- Engage with key customer stakeholders to maintain existing relationships and provide a platform for further organic growth
- Lead monthly, quarterly and annual business reviews with customer
- Lead commercial negotiations for contractual renewals and annual reviews
- Key escalation point for customer; Ensure that any issues with not meeting expectations are communicated both within Yusen Logistics business and to the customer.
- Engage with internal stakeholders to maintain existing relationships and provide a platform for good practice

2. Financial & Legal
- Budgetary Manage Profit & Loss for customer accounts, ensuring budgetary targets
- Managing financial data flows to strict deadlines to ensure accurate production of monthly management accounts
- Approval of all cost and revenue elements, such as purchase orders and customer invoices in a timely manner.
- Ensure customer charging and invoicing procedures are adhered to according to company procedure.
- Oversee implementation of profit enhancing initiatives and actively seek to maximise cost savings

3. Team Leadership
- Manage and monitor levels of performance through the annual PDR process, objective setting, and any other mechanisms as appropriate, providing appropriate levels of mentoring and support.
- Ensure that departmental organisation charts and job descriptions are maintained and accurate.
- Ensure all team members are aware of key business outcomes, processes, and expectations, delivering all company communications in a consistent and timely manner, providing feedback as appropriate.
- Supporting with business investigations, disciplinary and grievance processes across the organisation, as necessary.
- Ensuring due attention is provided to employee welfare, identifying and signposting areas of support where necessary, ensuring functional arrangements are in place to protect the wellbeing of all employees.

4. Health & Safety
- Ensure all health and safety procedures are adhered to all times, raising any non-compliances or concerns at the earliest opportunity.
- Drive an engaged and robust H&S agenda across the sites with Supervisory, Management team.
- Chair the monthly H&S meeting in partnership with the H&S BP.

5. Continuous Improvement
- Continuously look to improve processes and procedures to drive efficiency and improvement in business operation and customer service.
- Close analysis, promotion, and identification of areas for improvement within Yusen’s quality management system.
- Promote Kaizen and Right First-Time principles within the team to develop a culture of continuous improvement
- Development of other logistics revenue opportunities with the customer.

Knowledge, skills and experience:

- Extensive knowledge and management experience within a warehousing operation.
- Proven ability in managing stakeholder customer relationships
- able to communicate well across organisational levels.
- Financial and commercial awareness.
- Knowledge & understanding of effective customer & supplier relationship management principles.
- Demonstrate exceptional leaderships, motivational skills, and innovative problem-solving abilities.
- Strong understanding and experience of change management principles and approaches.
- Self-motivated, resilient and highly organised.
- Proficient in the use of Microsoft Office platforms i