Trainee Pcv Bus Driver

2 weeks ago

Blackpool, United Kingdom Blackpool Transport Services Ltd Full time

Overview:
Blackpool Transport are a leading transport operator in the UK, operating Blackpool’s network of buses and modern light-rail trams. We are on a mission to connect people, businesses, and communities to a better future - through sustainable public transport.

We don’t sit still and our vision to be the most reliable and sustainable mode of travel on the Fylde Coast by 2025 is already coming to life. We’ll soon introduce the first ever electric bus to Blackpool and have exciting plans to redevelop our historic depot on Rigby Road.

Whilst we have ambitious commercial objectives, we’re proud to be a key part of the communities that we serve and work closely with our stakeholders, partners and customers to deliver a high quality bus and tram service.

Do you fancy a change of career or a new challenge? We’re always on the lookout for friendly, reliable people who can provide excellent service to all of our customers. You might not be able to afford a Ferrari, but by joining Blackpool Transport, as one of our First Class Bus Drivers**,** your daily drive could be behind the wheel of a £250,000 state of the art vehicle.

Even if you don’t already have a PCV licence our highly qualified Training Team will teach you all you need know to become a professional driver and customer champion.

**What we offer**:

- Your basic salary is £20,971; rising to 25k after 12 months. (Pro Rata)
- Overtime is often available
- Full and Part time positions available

**A generous benefits package includes: -**
- 28 days holiday (inclusive of 8 bank-holidays) rising to 33 days
- Free travel on all of our bus and tram services (with additional passes available for a few of your nearest and dearest)
- First Year and Third year bonus scheme
- 'Recruit a friend' scheme
- An extensive training and development programme to ensure that you are one of the best qualified drivers on our roads and can provide an amazing customer experience
- Opportunities for continued learning and development through ongoing training and exciting courses in our ‘Learning Curve’
- A BTS bus driver of the year scheme, with some great prizes and a chance to represent the company in the national competition
- Enrolment into the Blackpool Transport pension scheme
- Discounts through our Lifeworks App
- Membership of the Health, Social and Wellbeing club
- An employee care programme for help and advice when you need it
- A smart, top quality uniform

**Responsibilities**:
**_ Job Summary_**

The biggest priority for all of our bus drivers is to keep everyone safe, using your skills, knowledge and training which will be delivered within your first few weeks as an employee. You'll positively promote the Company’s image and reputation and safeguard the company’s revenue. As you'll imagine, we have a requirement to comply with all legislative requirements of the role and adhere to company policies and procedures.

**_
Main Responsibilities_**

Ensure all vehicle checks are completed in line with the Company procedures and any faults found are reported,

***

Ensure the safety and comfort of your passengers whilst boarding, travelling and alighting.

Control the boarding, alighting and conduct of customers.

To provide a high standard of customer service at all times

Be polite and helpful to customers. Treat them with respect and show patience when required.

To drive the Company’s vehicles in a safe, legal and professional way

Maintain operating schedules without compromising safety and ensure that you are at the correct take over point at designated time.

Implement accident report procedures when required.

Complete and submit appropriate report forms when required.

Be familiar with vehicle equipment and its use.

Issue tickets in line with Company agreed procedures and safeguard the Company’s revenue.

Operate the paying in system correctly and account for all money received and paid in.

Understand how to deal with customers with disabilities and treat appropriately.

Give advice about the Company Services.

Acquire knowledge of the passes recognised by the Company and deal with customers accordingly.

To keep up to date with any changes to condition of travel, ticket types, fares or promotions by reading notices and briefings from managers.

Ensure that vehicles display the correct destination information.

Be alert and courteous at all times.

Take action in the case of customer illness.

Be smart and presentable whilst on duty, compliant with company dress code.

Safeguard lost property and follow the lost property procedure.

Carry out any other duties which may reasonably be requested by the inspectorate or members of the management team.

To keep up to date with road closures, diversions or special events which may affect bus services. This is done by reading notices and listening to the on-bus radio.

Qualifications:
**Person Specification**

**Requirement**

**Essential/**

**Desirable**

**(E or D)**

**How Assessed

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