Customer Service Advisor
7 months ago
Due to ongoing expansion and relocation to a new office, we are looking for an experienced Customer Service Advisor to join our team, this role is **office based only with no remote working**. Applications will only be reviewed upon completion of the set assessments.
**Do you possess the following skills-**
**- Scheduling Customer Visits**
**- Ability to plan routes to ensure work load is managed efficiently**
**- Good understanding of all Office software.**
**- Good communication skills**
**- Ability to handle inbound and outbound calls**
Manage service / repair workload and allocate them to our Engineers ensuring they have suitable workload for the day/week.
- Contact sites to arrange suitable dates.
- Close down jobs on the system and update the client where necessary.
- Support Engineers with arrival of new parts.
- Invoicing for completed jobs.
- Carry out any other administrative duties and support tasks.
**Requirements**:
- **You must have strong organisational skills and keen eye for detail.**
- **Excellent communication skills written and verbal**
- **Able to work with Microsoft Excel**
**- Ability to work under pressure**
- Knowledge of gym equipment (desirable)
**Job Type**: Full Time
**Schedule: 8am - 5pm Office Based Role Only**
**Job Types**: Full-time, Permanent
**Salary**: £26,500.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Northamptonshire, NN6 6JU: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer Service: 2 years (required)
Work Location: In person
Reference ID: AdminClayFT
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