Customer Service Advisor

6 days ago


Northampton, United Kingdom Countrywide HQ Full time

Role - Customer Service Advisor
Location - Northampton, NN1
Salary - £20,000 per annum
Working Days & Hours - Monday to Friday 08:45am - 5:30pm (1 hour lunch) + 1 Sat in 4, 9am - 1pm
Employment Type - Full-Time, Permanent, Office-based
Are you looking to start or progress your career in the property the industry?
Are you a strong administrator with excellent customer service skills? If so, we want to hear from you
**The role of a Customer Service Advisor**:
You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include:

- Managing repairs and maintenance
- Dealing with tenant arrears
- Negotiating end of tenancy deposits
- Complying with gas audits
- Having a competent lettings legislation to help and support where necessary

**Skills & Attributes of a Customer Service Advisor**:
We’re the UK Market Leader with a national reach; so it’s only natural that the needs of our customers will vary massively. If influence and negotiation are skills that come naturally to you, you’ll thrive when you’re communicating with our customers, partnersand suppliers. You’ll need to be able to build rapport with customers with ease; so confidence conversationally and in writing is vital. Similarly, you will have confidence in your decision making capabilities - we want you to have ownership of decisions thatwill improve our customers' journey.
You will be a team player and be able to work collaboratively with colleagues and partners to achieve individual, team and business targets.
**What you get in return for a career as a Customer Service Advisor with Countrywide**:

- 23 days annual leave increasing with long service
- Pension scheme
- Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications (ARLA)
- Outstanding discounts across retail, entertainment, travel and health



  • Northampton, United Kingdom Gi Group Full time

    **Full Time**: **Permanent**: - Customer Service Advisor - We have immediate start for a Customer Service Advisor in Northampton - Details - Salary - £11.00ph - Working Hours are - Full time, Monday - Friday 0730 - 1600 - Location - Northampton - Duration - Temp to perm - Role of a Customer Service Advisor- Deal with customers, suppliers, and members of...


  • Northampton, United Kingdom Major Recruitment Full time

    **Customer Service Advisor** **Northampton** **£22,000** **Monday - Friday 9am - 6pm and Saturday's on a rota system** **As a Customer Service Advisor You Will be Required To: - ** - Be an integral part of achieving customer’s SLA’s. - Have full involvement from parcel/pallet despatch through to returns - Assist customers with any queries - Have...


  • Northampton, United Kingdom Just Recruitment Solutions Limited Full time

    **Service Advisor Vacancy - Northampton £26k - £32K** Experienced Service Advisor Franchise Dealership £32,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...


  • Northampton, United Kingdom Interaction Recruitment Full time

    **Job Title**: Customer Service Advisor **Location**: Northampton **Salary**: Competitive **Hours**: Monday - Friday, Full time Interaction recruitment are looking for an experienced Customer Service Advisor to join our well-established client in the Northampton area. **Responsibilities** Provide customer support and assistance Understand the customer...

  • Customer Service Advisor

    39 minutes ago


    Northampton, United Kingdom Impact Recruitment Ltd Full time

    **Customer Service Advisor** **Northampton, NN1** **Permanent** **£22,500 plus bonus** **_Are you driven to succeed, and do you take pride in providing exceptional customer service?_** **_Do you know about the drinks industry, or have you worked within hospitality?_** **_Can you spark a conversation with anyone and everyone?_** **_If so, we'd like to...


  • Northampton, United Kingdom Search Full time

    Customer Service Advisor - On-site Location: Northampton, NN6Position: Temporary, Full Time (8 weeks)Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)Pay: £11.44 per hour Drivers preferred due to remote location!Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently...


  • Northampton, United Kingdom Hooray Recruitment Full time

    **Customer Service Advisor** **Do you pride yourself on your ability to build genuine rapport with your clients? Are you looking for a recession proof industry? Do you want to be a part of a reputable organisation that is keen to interact with their local and national community?** **If this sounds of interest to you, then please reach out.** Our client is...


  • Northampton, United Kingdom Action Express Full time

    Action Express are recruiting, come and join our team and become part of our success story! We are looking for a Customer Service Advisor Our employees are at the heart of what we do and we owe our success to our fantastic teams, that is why we need passionate, motivated and customer focused people like you. As a Customer Service Advisor you will be the...


  • Northampton, United Kingdom Hooray Recruitment Full time

    Have you been working in a customer service environment such as retail or hospitality and now want to work in an office based role? Do you want the opportunity to work for a company that put their employees' happiness and well being at the front of their focus? Can you see yourself being a team leader, a project manager or a training specialist in a few...


  • Northampton, United Kingdom Countrywide Full time

    **Role - Customer Service Advisor** **Location - Northampton, NN1** **Salary - £20,000 per annum** **Working Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour lunch) + 1 Sat in 4, 9am - 1pm** **Employment Type - Full-Time, Permanent** We are looking for an **ENERGETIC** and **ENTHUSIASTIC** customer service individual who either has experience within...


  • Northampton, United Kingdom Ascendant Recruitment Full time

    **Customer Service Advisor** **£10.00 per hour** **Full Time** **Temporary** **Northampton** Ascendant Recruitment are thrilled to be recruiting for a Customer Service Advisor of behalf of their long-established client based in Brackmills. This role is a fantastic opportunity to either build a new career in customer service or continue one but with a...


  • Northampton, United Kingdom ASCENDANT RECRUITMENT LIMITED Full time

    **Customer Service Advisor** **£10 per hour** **Monday to Friday** **Weekly rotation: 8am - 5pm/9:30am - 6:30pm (40 hour working week)** **1 in 4 Saturdays 9-1** **Brackmills, Northampton** **Office Based** Ascendant Recruitment are thrilled to be recruiting for a Customer Service Advisor of behalf of their long-established client based in...


  • Northampton, United Kingdom BODYPOWER SPORTS LTD Full time

    Join us as a Customer Services Advisor at our Head Office earning a salary of £25,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. We are also offering the Customer Service Advisor Great staff discount (following probation); 29 days holiday per year (including bank holidays); ...


  • northampton, United Kingdom BODYPOWER SPORTS LTD Full time

    Join us as a Customer Services Advisor at our Head Office earning a salary of £25,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. We are also offering the Customer Service Advisor Great staff discount (following probation); 29 days holiday per year (including bank holidays); ...


  • Northampton, United Kingdom CV-Library Full time

    Job Advert: Customer Service Advisor Location: Northampton Position: Temporary, Full Time (8 weeks) Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern) Pay: £11.44 per hour About the Role: Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a...


  • Northampton, United Kingdom Brook Street Full time

    Customer Service Advisor We are currently recruiting for Customer Service Advisors to work with one of our fantastic Public Sector clients based in Northampton city centre. This is an ongoing temporary position with possible extension, but one in which you would be able to gain valuable exposure/experience working within the Public Sector. Using your...


  • Northampton, United Kingdom BODYPOWER SPORTS LTD Full time

    Join us as a Customer Services Advisor at our Head Office earning a salary of £25,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.We are also offering the Customer Service AdvisorGreat staff discount (following probation);29 days holiday per year (including bank holidays);Free...


  • Northampton, United Kingdom BODYPOWER SPORTS LTD Full time

    Join us as a Customer Services Advisor at our Head Office earning a salary of £25,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.We are also offering the Customer Service AdvisorGreat staff discount (following probation);29 days holiday per year (including bank holidays);Free...


  • Northampton, United Kingdom Action Express Full time

    Action Express are recruiting, come and join our team and become part of our success story! We are looking for a Customer Service Advisor Our employees are at the heart of what we do and we owe our success to our fantastic teams, that is why we need passionate, motivated and customer focused people like you. As a Customer Service Advisor you will be the...


  • Northampton, United Kingdom City Plumbing Full time

    Do YOU pride yourself on delivering excellent customer service? Do YOU thrive working in a exciting and fun environment? Are YOU looking for a business with great benefits, with plenty of opportunities for career progression? If so then we’d love to hear from you as City Plumbing are recruiting for a number of Customer Service Advisors! Why should YOU be...