Coordinator

5 months ago

Walsall, United Kingdom OurNet Health Services Ltd Full time

**Post Title**: Coordinator

**Hours**: 37.5 hrs per week (Mon - Fri, Office Based)

**Accountable To**: Operations Manager

**Location of Work**:Walsall, West Midlands

**Overall Objective of the Role**

The post holder will provide coordination support to OurNet Health Services Ltd, its staff and five Walsall Primary Care Networks (PCNs).

OurNet Health Services provides Enhanced Access and Half Day services to Walsall Practices as well as supporting the Walsall Primary Care Network board in its delivery of the national enhanced specification. This includes employing over 50 members of clinical staff to work within the PCNs.

The Walsall PCNs aim to further improve access, availability and quality of primary care services to local people and are based on GP registered lists serving communities of around 30,000 to 50,000. A key feature of practices coming together, is introducing new additional roles into general practice which helps GPs focus their skills where they are most needed.

The post holder will be an integral part of the team responsible for supporting and maintaining an efficient and accurate business function.

**Main Duties**:

- Assist with recruitment, support and coaching of new staff
- Support the delivery of the weekend cervical screening project
- Advertise and shortlist for new roles, against agreed job descriptions
- Liaise with practices, service providers and key organisations
- Assist with service delivery, design and restructure
- Carry out administrative duties with accuracy and speed
- Assist with clinical searches, collate statistics and prepare reports
- Attend regular meetings as and when required
- Maintain accurate spreadsheets
- Help to develop and maintain effective communication within the organisation
- Ensure the compliance and safe storage of company data
- Collate paperwork for recruitment including DBS and RTW Checks
- Request references from new employees
- Participate in new policies and procedures to improve the organisation and ensure compliance.
- Monitor staff HR records and compliance according to role
- Record staff absences onto the HR systems
- Allocate staff training
- Any other ad hoc duties

**Confidentiality**:

- The post holder will comply with the Company Confidentiality Policy and must not, under any circumstances, disclose information to anyone outside of the organisation.
- In the performance of the duties outlined in this Job Description, the post holder will have access to confidential financial information relating to the business, staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.

**Health & Safety**:
The post holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Health & Safety Policy, to include:

- Using personal security systems within the workplace according to the organisations guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.

**Equality and Diversity**:
The post holder will support the equality, diversity and rights of colleagues, patients and carers, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Personal/Professional Development**:
The post holder will participate in any training programme implemented by the organisation as part of this employment and will participate in an annual individual performance review.

**Quality**:
The post-holder will strive to maintain quality within the organisation and will:

- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients’ needs
- Effectively manage own time, workload and resources.

**KEY COMPETENCIES**

**Personal Qualities**:
**Essential**

**Desirable**
- Numerate and technically competent
- Excellent communication skills
- Diligent with strong attention to detail
- Excellent organisational skills
- Ability to meet deadlines
- Highly efficient time management skills and an ability to prioritise workload.
- Professional appearance and courteous ma

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