Communication Assistant

4 weeks ago


Newcastle upon Tyne, United Kingdom Wise May Full time

**Duties and Responsibilities**:
- Review all incoming correspondence - checking for new incidents-
- Checking databases for insurance entries and liaising with other Departments with any queries.-
- Scan and reference correspondence onto system and update parties accordinglySet-up all new claims-
- Process fee payments-
- Set-up new payee bank details-
- Liaise internally and with external parties to deal efficiently and effectively with payment and other queries-
- Monitor and update various databases-
- Maintain records of archival storage, retrieval and collection of boxes**Skills and Attributes**:
- Good communication skills-
- Ability to produce accurate and compliant documentation-
- Ability to work under pressure and meet deadlines-
- Good attention to detail**Essential Experience**:
- Previous office experience-
- Experience with Outlook will be a strong advantage**Benefits**:
- Summer and Christmas party.-
- Critical Illness Cover-
- Dental Cover-
- Employee Helpline - Free help line-
- Eye Tests - Test to the value of £12.00, plus £50 towards the cost of spectacles/contact lens prescribed specifically for VDU use-
- Permanent Health Insurance Scheme-
- Private Medical Insurance Scheme - This benefit is available to individual and family, however it is a taxable benefit and an excess of £250 is payable per person per policy year if the scheme is used.-
- Employee Loans Policy**This role is 100% office based



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