Care Co-ordinator

**Beacon Surgery Crowborough**

We are in a semi-rural location, nestling between the beautiful East Sussex countryside and Ashdown Forest, and the thriving town of Tunbridge Wells in Kent with its grammar schools, shops and culture.

We are an expanding practice and are looking for a further full-time Care Co-ordinator to join our team. The role will be initially for a two year fixed term contract.

The key tasks will include (but are not limited to):

- To work closely with practice and healthcare roles, the Care Co-ordinator is to identify and work with a cohort of people to support their personalised care requirements, using any available decision support tools, templates and software

To collate all of a patient’s identified care and support needs and review the options to meet these needs and bring them into a single personalised care and support plan (PCSP) in line with best practice

To help people to manage their needs by answering their queries and supporting them in making appointments

To support people to access appropriate benefits where eligible as well as taking up employment and training

To assist patients to be better prepared to have conversations on shared decision making and to improve awareness of shared decision making and related support tools

To provide patients with high quality, easy to understand information to assist them in making choices about their care

To support patients in understanding their level of knowledge, skills and confidence (known as “activation” level) when participating in their health and well-being.

To assist patients to access self-management education courses, peer support or interventions that support them in their health and well-being

Where appropriate, to assist patients to access personal health budgets

To provide coordination and navigation of patients, and where appropriate their carers, across health and social care services, where appropriate working hand in hand with social prescribing link workers (SPLW)

To support in the delivery of enhanced services and other service requirements

To undertake all mandatory training and induction programmes

To contribute to and embrace the spectrum of clinical governance

To develop yourself and the role through participation in training and service redesign activities

We pride ourselves on being a kind and supportive workplace, with a strong team ethos, and we believe our reputation is for being friendly and relaxed but also well organised, professional and caring.

**Job Types**: Full-time, Fixed term contract
Contract length: 24 months

Schedule:

- Monday to Friday

COVID-19 considerations:
Strict infection control measures are still to be followed.

Work Location: In person

Application deadline: 19/05/2023