Security & Cctv Control Room Officer

7 months ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

**Responsibilities**: Monitor vehicular traffic and parking activities on-site, promptly responding to identified incidents by dispatching resources or taking appropriate action. Report any obstructions in corridors or fire escapes to the relevant authority and allocate necessary resources if needed. During serious or major incidents, follow directions provided by the Security Manager or outlined in the Major Incident Plan, utilising CCTV control room systems as necessary. This may include restricting site access, regulating traffic and pedestrian movement, and liaising with emergency services.

Maintain constant vigilance using control room systems to detect potential hazards that may endanger patients, visitors, or staff. Take appropriate actions such as diverting individuals, reporting incidents to relevant departments or emergency services, and ensuring the affected area remains secure until hazards are addressed. Stay alert to cleanliness issues, hazards like spillages or broken glass, and any other factors affecting the hospital's image and grounds. Report such matters to the appropriate manager for resolution.

Provide support to the Security Management Team during incidents using CCTV and control room systems. Additionally, offer assistance, support, and advice to callers via telephone. Requirements: Previous experience in a similar role or environment preferred. Proficiency in operating CCTV, access control, and other relevant systems.

Strong communication skills with the ability to remain calm and composed during emergencies. Excellent attention to detail and ability to multitask effectively. Understanding of health and safety regulations and procedures. Flexibility to work shifts including evenings, nights, and weekends as required.



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