Community Domestic Abuse Practitioner

7 months ago

Harlow, United Kingdom Changing Pathways Full time

**JOB PURPOSE**:
The post holder will be responsible for providing high quality, specialist support to victims of domestic abuse, delivering a service to those deemed to be medium and standard risk by assisting them to access services to support and help keep them safe.

**MAIN DUTIES**:
1. Identify any safeguarding issues within the services for adults at risk and/or children and follow organisational safeguarding procedures to ensure the swift reporting of concerns to social services and taking any internal actions necessary.

2. In line with the new Domestic Abuse Act, assess children’s needs as victims in their own right, making referrals to Changing Pathways’ Children’s Services for specialist interventions where necessary.

3. Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist, providing a timely response within the contract timescales.

4. Provide advocacy and appropriate interventions to support medium and standard risk victims of domestic abuse to access services with the aim of reducing their risk of harm, increasing their safety and aiding their long-term recovery from domestic abuse.

5. Work as part of the Community Outreach Team to allocate and manage all referrals in both person and via telephone to complete risk and needs assessments and formulate trauma-informed safety and support plans. Ensure the safety and support plans are reviewed regularly to reflect current circumstances and priorities.

6. Make immediate referrals for IDVA support in cases where there is a risk escalation which moves the service user from medium/standard risk to high risk.

7. Develop and maintain effective relationships with external partner agencies advocating on behalf of the service user to meet their individual support needs in particular where those needs are specialist e.g. Mental health, Substance Misuse, legal, referral to MARAC and Social Care and signposting and supporting clients to access to community-based services.

8. Effectively manage a caseload, ensuring each service user receives a timely and appropriate service tailored to their needs.

9. Support the empowerment of the service user and assist them in recognising the dynamics of domestic abuse and help them to regain control over their lives.

10. Support service users to build their resilience and future opportunities by encouraging engagement with the various programmes provided in house or by other community partners.

11. Maintain timely, accurate, confidential records, ensuring all referral and support information is recorded using the case management system.

12. Participate in regular case management reviews with line manager thus ensuring case notes are accurately recorded, (current) risk is correctly identified and the most appropriate support and safety plan is in place.

13. Use an action planning approach to support a service user to move forward and ensure the timely closure of cases as appropriate.

14. Ensure that all safeguarding measures are delivered in respect of the service users and their children and that policies and procedures are strictly adhered to at all times in respect of safeguarding adults and children at risk.

15. Work closely with external partner agencies and voluntary organisations to promote the service, increase awareness and to increase confidence, skills and knowledge in relation to domestic abuse referrals and where possible integrate with their services to enable better access to service users experiencing domestic abuse.

16. Deliver group-based support to victims of domestic abuse to aid their recovery from the trauma of domestic abuse.

17. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims.

18. Support the attainment and maintenance of quality standards including Women’s Aid National Quality Standards and SafeLives Leading Lights.

19. Act in a professional manner at all times, communicating effectively, building and sustaining effective and appropriate relationships at all times with service users, colleagues and partners.

20. Support and coach volunteers and students where appropriate.

21. Respect and value the diversity of the community in which the service works in, and recognize the needs and concerns of a diverse range of service users ensuring the service is accessible to all.

22. Maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.

23. Participate in the out of hours on-call rota to deliver telephone support and call-out support in the case of emergencies.

24. Participate as required in the delivery of contingency plans outside of the normal shift pattern.

25. Ensure the highest standards of health and safety are maintained across all sites and report any issues as a matter of urgen

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