Housekeeping Site Operations Manager

3 weeks ago


London, United Kingdom Bridge Recruitment Full time

**Role**: Housekeeping Site Operations Manager

**Salary**: £45k plus package

**Job Status**: One Year - Maternity Cover

**Location**:London

**Vacancy Reference**: VR/04801

**Role Description**:
Bridge Recruitment are currently networking for a Site Operations Manager to join the Team of one of our clients, a well-established company providing cleaning services to customers across the UK. They currently require a one year Maternity Cover Site OperationsManager to oversee customer relationship management and schedule residential cleaning services as well as clean a high-profile horizontal and vertical operation. The ideal Site Operations Manager must have experience in customer relations and operations. Thisis a great opportunity to gain experience in contract mobilisation and managing a varied portfolio, providing a mixed use of skills in project management, various cleaning operations and strong supplier management.

**Responsibilities**:

- Cleaning of public areas, back of house areas, spa facilities and residences
- Managing supplier performance and relations
- Project management and mobilisation of services
- Recruitment and selection
- Ownership of operational processes including technology and commercial management
- Commercial ownership of services, quotes and billing
- Stock management - linen, towels, materials and consumables, uniforms
- Departmental recruitment, training, performance and development
- Liaising directly with residents to book and schedule cleaning of residence
- Oversee all cleaning activities and ensure smooth running of the department
- Agree and define standards of cleanliness and presentation for residences, public areas and back of house areas with client
- Maintain all residences and public areas plus back of house ensuring highest standards of cleanliness and presentation are met
- Promote a safety culture and ensure Team members are aware of and operate in accordance with company and client Health and Safety procedures

**Requirements**:

- Strong customer and client focus - must have experience in customer facing Facilities Management environments
- Understanding of costings and quotes
- Influential communicator with the ability to deliver clear and concise messages
- Able to work out of hours to support service delivery needs as necessary
- Proven ability to motivate, inspire and develop a team of people
- Computer literate
- Ability to work under pressure
- Experience of contract mobilisation and budget management is desirable



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