Neonatal Support Worker

6 months ago


Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

An exciting opportunity has arisen for a Band 3 Neonatal Support Worker to join our well established, supportive team. As a Neonatal Support Worker you will work together with the members of the Nursing and Midwifery team to provide a high standard of care to our Mothers and babies. Following training you will be competent to undertake and record designated observations and clinical procedures under the supervision of the Nursing/Midwifery team. In addition the post holder will inform and educate women in all aspects of newborn care and postnatal health education.
Situated in the Women's and Neonatal Centre of New Cross Hospital, The Neonatal Unit is a 26 bedded multi professional unit providing care for all babies who develop intensive, high dependency and special care needs health care needs. The philosophy of the ward is to support the family in caring for their baby and family integrated care is promoted.

The Maternity Support Worker (MSW) will work together with the members of the midwifery team to provide a high standard of care to patients. He / she will be competent to undertake and record designated observations and clinical procedures, once trained and declared competent in that task, under the direction and guidance of the Midwifery staff. They will ensure appropriate equipment is available and support the midwife. In addition the post holder will inform and educate women in all aspects of Ante Natal, intra & Post Natal Health Education.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To provide a high standard and quality of care to babies in accordance with Trust clinical policies, procedures and guidelines.

To attend to the physical needs of babies, supporting families with the daily care of their baby.

To observe baby and report to the nurse/midwife responsible for the care, any signs of comfort, distress or concern.

To assist with admission, orientation and discharge of babies in accordance with agreed policies.

To take emergency action as necessary to safeguard babies and notify the nurse/midwife of the situation as soon as possible.

Encourage and support women with breast feeding. Be trained in accordance with the UNICEF baby friendly best practice guidelines.

To support women who have chosen to formula feed.

To assist in the monitoring and restocking of supplies.

To take newborn/maternal blood samples following appropriate training.

To maintain accurate contemporaneous legible records.

To be competent in tube feeds on neonates

To carry out any other reasonable duties as may be required, which are commensurate with the post, to meet the needs of the service.

For a full, more detailed list of duties and responsibilities.



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