Customer Service Representative

3 weeks ago


Saffron Walden, United Kingdom HR GO Recruitment Full time

Customer Service Representative

The Role
- Processing and acknowledging incoming purchase orders on our sales/accounts system
- Supporting our team of UK Technical Sales Specialists and International Territory Managers
- Preparing quotations for customers in Microsoft Word using Salesforce CRM
- Offering product advise as first line response
- Investigate and evaluate delivery queries or issues
- Liaise with customers and distributors to organise shipments
- Provide export paperwork for overseas shipments
- Account Management for selected distributors
- Review back orders on a daily basis, liaising with the Supply Chain team
- Provide customers with delivery updates or potential delays
- Record customer satisfaction, providing a detailed report on a monthly basis
- Assisting with in-house events and meetings
- Creating and saving digital documentation
- Other general duties to support the smooth running of the company
- Reporting to the Customer Service Manager
- Experience & skills:

- Previous administrative experience or Customer Service essential
- Confident with all MS office packages e.g. Word, Excel, Outlook
- Excellent communication skills, both written and oral
- Well organised with a good attention to detail with the ability to maintain high levels of accuracy
- Capable of working as part of a team and able to use own initiative when working individually



  • Saffron Walden, United Kingdom Saffron Building Society Full time

    FINANCIAL SERVICES EXPERIENCE REQUIRED **About Us** We all know happiness comes from within. And it’s no different with Money Happiness. It starts right here! At Saffron BS we’re ready to build it, inspire it and celebrate it with our members, people and communities. So whatever that 'happy’ is - from picking up the keys, to saving for that big day...


  • Saffron Walden, United Kingdom Ultimate Banking Ltd Full time

    Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are...


  • Saffron Walden, United Kingdom Ultimate Banking Full time

    Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are...


  • Saffron Walden, United Kingdom Ultimate Banking Full time

    Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are...


  • Saffron Walden, United Kingdom Ultimate Banking Full time

    Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are...


  • Saffron Walden, United Kingdom Ultimate Banking Full time

    Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are...


  • Saffron Walden, United Kingdom Saffron Building Society Full time

    Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people...

  • Customer Service

    2 months ago


    Saffron Walden, United Kingdom Solution 47 Recruitment LTD Full time

    Solution 47 Recruitment have an exciting opportunity for someone who wants to work in **customer service** - No experience needed full training given. If you are looking for a role in customer service, in the heart of Saffron Walden working Monday - Friday then this is the role for you. You will be part of a vibrant team where no two days are the...


  • Saffron Walden, United Kingdom Saffron Building Society Full time

    **Location**: Hybrid working, based on the nature of the role. Base location, Saffron Walden Essex - **Salary**: up to £20,300 - **Vacancy type**: Permanent - **Hours of work**: 35 hours per week - **Date posted**: 31/05/2023 - **Closing date**: 30/06/2023 Do you love helping customers? Are you a natural people person who loves being on the phone? Being a...


  • Saffron Walden, United Kingdom Hales Jobs Full time

    Customer Service Advisor - Saffron Walden - Immediate Start Hales Group are seeking a Customer Service Advisor with excellent administration skills to provide a Comprehensive ‘one stop’ service for customers reporting general property related issues, then scheduling resources to ensure that customers are provided with a timely response. Duties will...


  • Saffron Walden, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Customer Service Adviser** **Salary**: Dependant on experience Full Time Permanent Contract Location: Saffron Walden Hours: Monday-Friday 9-5pm **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its...


  • Saffron Walden, United Kingdom Compass Group Full time

    **What we’ll give**: **Customer Services Assistant - Carver Barracks Officers Mess** - £9.60 per hour, 35 hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many...


  • Saffron Walden, United Kingdom Saffron Building Society Full time

    **Location**: Saffron Walden - **Salary**: £20,300 - **Vacancy type**: Permanent - **Hours of work**: 23 hours per week - **Date posted**: 12/04/2023 - **Closing date**: 12/05/2023 **About us**: We all know happiness comes from within. And it’s no different with Money Happiness. It starts right here! At Saffron BS we’re ready to build it, inspire it...


  • Saffron Walden, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Airport Passenger Assistant** **FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT!!**CUSTOMER SERVICE ADVISOR REQUIRED** **We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no...


  • Saffron Walden, United Kingdom Saffron Building Society Full time

    We all know happiness comes from within. And it’s no different with Money Happiness. It starts right here! At Saffron BS we’re ready to build it, inspire it and celebrate it with our members, people and communities. So whatever that ‘happy’ is - from picking up the keys, to saving for that big day - we’re here with open arms, curious minds and the...


  • Saffron Walden, United Kingdom Adecco UK Full time

    **We are looking for a Customer Service Administrator to join an expanding team at a Waste Management company in Saffron Walden.** **Hours are from 7:30am to 5pm but can be flexible for 8:30am start.** You will be: - Taking orders and liaising with warm customers. working alongside the sales team in taking customer enquiries. - Customer Care and...


  • Saffron Walden, United Kingdom Adecco UK Full time

    **We are looking for a Customer Service Administrator to join an expanding team at a Waste Management company in Saffron Walden.** **Hours are from 7:30am to 5pm but can be flexible for 8:30am start.** You will be: - Taking orders and liaising with warm customers. working alongside the sales team in taking customer enquiries. - Customer Care and...


  • Saffron Walden, United Kingdom Interaction Recruitment Full time

    **Customer Service Administrator / Sales Administrator / Order Processor** **Hinxton, Saffron Walden** **Up to £25k** **Monday to Friday** Our client is seeking an experienced Customer Service Administrator / Sales Administrator / Order Processor to join their team. Working in a small team of 5 people, you will be responsible for dealing with customers in...


  • Saffron Walden, United Kingdom Interaction Recruitment Full time

    Customer Service Administrator Hinxton £21,500 - £23,500 A new opportunity has arisen with my client for a sales associate to join their team. The role will mean you are responsible for processing orders or enquiries received, and liaising with customers and couriers. - Have good customer service skills - Previous sales office experience - Experience with...


  • Saffron Walden, United Kingdom Interaction Recruitment Full time

    Customer Service Administrator Hinxton £21,500 - £23,500 A new opportunity has arisen with my client for a sales associate to join their team. The role will mean you are responsible for processing orders or enquiries received, and liaising with customers and couriers. - Have good customer service skills - Previous sales office experience - Experience with...