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Ward Receptionist

1 month ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

NHS AfC: Band 2

**Main area**
- Neurosurgery
- **Grade**
- NHS AfC: Band 2
- **Contract**
- Permanent: NA
- **Hours**
- Part time - 6 hours per week
- **Job ref**
- 164-5227708**Site**
- NSPU QMC
- **Town**
- Nottingham
- **Salary**
- £20,270 - £21,318 per annum pro rata
- **Salary period**
- Yearly
- **Closing**
- 11/05/2023 23:59Job overview

NSPU is a 10 bedded busy post operative unit. We specialise in both neurosurgery and spinal surgery.

We are a small friendly team who thrive on high standards of care and strive towards offering a safe environment for all our patients.

Main duties of the job

Tasks will include but not limited to, fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient information using hospital systems.

You will require good organisational skills, excellent communication skills.

You will be able to effectively and confidently liaise with patients, relatives and other Trust members on a regular basis.

Working for our organisation

The Receptionist is often the first member of the ward patients relatives are greeted by. You need to be professional, uphold the Trusts core values and behaviours and work well within the team.

The ward receptionist is a valuable role within the ward environment that is both crucial to the service we provide.

Detailed job description and main responsibilities

The role will expect an understanding of hospital systems/programmes and general administration and people skills.

Providing relatives with up to date information, filing notes, ensuring the patient pathway is followed from admission/transfer to discharge is crucial.

Communication and close liaison with other Trust members and NUH service users is crucial.

Person specification

Essential

Essential criteria
- To be educated at O level, GCSE equivalent including Maths and English.
- Experience in hospital/microsoft packages/programmes
- Proven general office/reception work.

Desirable criteria
- Typing skills/awards
- Working with people

Essential

Essential criteria
- Telephone experience
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.

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