Receptionist

7 months ago


Royal Tunbridge Wells, United Kingdom Techdent Dental Laboratory Full time

In this role you will be reporting to the business owner and assisting the Technicians with the day to day Reception and Administrative duties required at the Lab.
- Aims

Ensure cases leave the lab on time

Take action to solve problems or complications that arise

Communicate clearly with lab owner information and updates

Manage your own time and task load

Develop good working relationships with the other staff and poses a willingness to assist them

Complete daily and monthly duties as detailed below
- Duties

Ensure the accurate logging of all cases into the Lab, respond to time scale reminders and wrap work for delivery.

Raise invoices for work carried out, input supplier invoices on Xero accounting software and manage account reminders.

Organise the drivers delivery boxes and plan routes.

Follow up new lead enquiries in a timely professional manner

Place orders for stock as requested for by the Technicians, manage back orders and stock control using tracker.

Carry out checks and update daily reports accordingly.

Organise and file Lab paperwork, manage post in and out. Book courier collections.

Take on additional PA duties to the best of your abilities for the Owner on an ad hoc basis.

Record staff holiday and absences. Track and submit drivers hours and any of your own overtime hours to payroll.

Assist with staff recruitment, write and post job adverts.

Ensure the Reception and dispatch areas are tidy and presentable.
- Skills

Polite and friendly telephone manner

Clear, professional written communication

Organised with the ability to prioritise work load

Confidence dealing with complaints

Work independently and take initiative

Develop knowledge of Labtrac and Xero software
- Hours:
8am-2pm Monday to Friday with the possibility of overtime.
- Salary:
£14.00 per hour

**Job Types**: Full-time, Part-time, Permanent

Pay: £14.00 per hour

Expected hours: 30 per week

Schedule:

- Monday to Friday
- No weekends
- Overtime

**Experience**:

- Administrative: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: Receptionist at Dental lab


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