Receptionist
7 months ago
In this role you will be reporting to the business owner and assisting the Technicians with the day to day Reception and Administrative duties required at the Lab.
- Aims
Ensure cases leave the lab on time
Take action to solve problems or complications that arise
Communicate clearly with lab owner information and updates
Manage your own time and task load
Develop good working relationships with the other staff and poses a willingness to assist them
Complete daily and monthly duties as detailed below
- Duties
Ensure the accurate logging of all cases into the Lab, respond to time scale reminders and wrap work for delivery.
Raise invoices for work carried out, input supplier invoices on Xero accounting software and manage account reminders.
Organise the drivers delivery boxes and plan routes.
Follow up new lead enquiries in a timely professional manner
Place orders for stock as requested for by the Technicians, manage back orders and stock control using tracker.
Carry out checks and update daily reports accordingly.
Organise and file Lab paperwork, manage post in and out. Book courier collections.
Take on additional PA duties to the best of your abilities for the Owner on an ad hoc basis.
Record staff holiday and absences. Track and submit drivers hours and any of your own overtime hours to payroll.
Assist with staff recruitment, write and post job adverts.
Ensure the Reception and dispatch areas are tidy and presentable.
- Skills
Polite and friendly telephone manner
Clear, professional written communication
Organised with the ability to prioritise work load
Confidence dealing with complaints
Work independently and take initiative
Develop knowledge of Labtrac and Xero software
- Hours:
8am-2pm Monday to Friday with the possibility of overtime.
- Salary:
£14.00 per hour
**Job Types**: Full-time, Part-time, Permanent
Pay: £14.00 per hour
Expected hours: 30 per week
Schedule:
- Monday to Friday
- No weekends
- Overtime
**Experience**:
- Administrative: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Reference ID: Receptionist at Dental lab
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