Reception Supervisor

**About the Role**:
Baddow Village Surgery, an established, semi-rural, part-dispensing practice of 12,500 patients, is looking to recruit a positive and forward-thinking full-time reception supervisor to help build a dynamic reception team.

Our team is growing in number and we are undergoing a period of change, with a new telephony system and embedding care navigation skills to better serve our population's needs.

**Job summary**:
Responsible for the day-to-day supervision of all reception staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the practice manager as necessary. Promote a harmonious and professional atmosphere in this public facing role.
- For full details, please see the attached job description._

The successful applicant will have:

- excellent communication and IT skills
- a customer-focused approach
- the ability to support and lead with a positive and problem-solving attitude

Previous experience of primary care and knowledge of SystmOne and X-ON surgery connect is desirable but not essential. Full training will be provided for the right applicant.

**About Us**:
Baddow Village Surgery is a large, modern practice in the heart of Great Baddow. We are a 5 partner GP training practice, with 12,500 patients. This is an opportunity to join a forward thinking practice which highly values its staff and allows them to grow and develop.

**Disclosure and Barring Service Check